Riverside Health & Rehabilitation

Nursing Home · Missoula, MT

CMS overall rating 3/5 For profit - Partnership

CMS certification number275126

Contact & location

1301 E Broadway
Missoula, MT 59802
Missoula County
Phone
(406) 721-0680
ZIP code
59802 – all care providers

Open in Google Maps

Facility details

Certified beds
72
Residents per day
66.7 (93% occupied)
Ownership
For profit - Partnership
Legal name
Riverside Health Care Center
Chain
The Goodman Group (9 facilities, avg 3.2★)
Medicare certified since
December 13, 1988
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.9
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 3.0
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.99 (state 4.05 · U.S. 3.86)
Registered nurses (RN)
0.85 (state 0.98 · U.S. 0.69)
Licensed practical nurses
0.30 (state 0.50 · U.S. 0.86)
Nurse aides
2.84 (state 2.57 · U.S. 2.32)
Weekend total
3.57 (state 3.59 · U.S. 3.42)
Nursing staff turnover
62.8 (state 54.8 · U.S. 45.8)%
RN turnover
53.3 (state 48.3 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 15, 2026
Health deficiencies (last cycle)
9.0 (state 11.5 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
32 health · 22 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-17 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2026-07-24
2026-06-17 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-07-24
2026-06-17 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-24
2026-06-17 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-24
2026-01-15 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2026-02-13
2026-01-15 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-02-13
2026-01-15 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-02-13
2026-01-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-02-13
2026-01-15 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-13
2026-01-15 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-08
2026-01-15 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-13
2025-03-25 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-24
2025-03-25 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-24
2024-11-07 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-12-07
2024-11-07 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-12-07
2024-11-07 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-12-07
2024-11-07 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-12-07
2024-11-07 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-07
2024-11-07 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-07
2024-11-07 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-07
2024-11-07 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-07
2024-11-07 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-07
2024-11-07 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-07
2024-11-07 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-07
2024-11-07 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-07
2024-11-07 Honor the resident's right to manage his or her financial affairs.
F0567 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-12-07
2023-11-20 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-12-22
2023-11-20 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-12-22
2023-11-20 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-12-22
2023-11-20 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-22
2023-11-20 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-22
2023-11-20 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-26

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $35,139 in fines.

DateTypeAmount
2026-01-15Fine$35,139

Ownership & management

NameRoleSince
Caron Corporation (organization)5%+ Direct Ownership Interest
Jbgrs INC (organization)5%+ Direct Ownership Interest
Riverside Health Care Center (organization)5%+ Direct Ownership Interest
Benson, Randall (individual)5%+ Indirect Ownership Interest · 10%
John B. Goodman 2006 Irrv Grantor TR (organization)5%+ Indirect Ownership Interest · 25%
Salmen, Thomas (individual)5%+ Indirect Ownership Interest · 10%
Weichert, James (individual)5%+ Indirect Ownership Interest · 10%
Wilson, Mark (individual)5%+ Indirect Ownership Interest · 10%
Weichert, James (individual)Corporate Director · NOT APPLICABLE
Benson, Randall (individual)Corporate Officer · NOT APPLICABLE
Edinger, Craig (individual)Corporate Officer · NOT APPLICABLE
Knacke, Clinton (individual)Corporate Officer · NOT APPLICABLE
Olson, Denise (individual)Corporate Officer · NOT APPLICABLE
Benson, Randall (individual)General Partnership Interest · NOT APPLICABLE
Caron Corporation (organization)General Partnership Interest · NOT APPLICABLE
Jbgrs INC (organization)General Partnership Interest · NOT APPLICABLE
John B. Goodman 2006 Irrv Grantor TR (organization)General Partnership Interest · NOT APPLICABLE
Salmen, Thomas (individual)General Partnership Interest · NOT APPLICABLE
Weichert, James (individual)General Partnership Interest · NOT APPLICABLE
Wilson, Mark (individual)General Partnership Interest · NOT APPLICABLE
Waylett, Annie (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Riverside Health & Rehabilitation?

Riverside Health & Rehabilitation has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in Montana.

How many beds does Riverside Health & Rehabilitation have?

It has 72 certified beds and cares for about 67 residents per day.

Has Riverside Health & Rehabilitation been fined?

Yes. CMS lists 1 penalty totaling $35,139 in the last three years.

Who owns Riverside Health & Rehabilitation?

It is part of The Goodman Group and is classified as for profit - partnership. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Riverside Health & Rehabilitation?

(406) 721-0680. The facility is located at 1301 E Broadway, Missoula, MT 59802.

Other nursing homes in Missoula

Compare all nursing homes in Missoula, MT →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.