Brendan House
Nursing Home · Kalispell, MT
CMS certification number275109
Contact & location
350 Conway DRKalispell, MT 59901
Flathead County
- Phone
- (406) 751-6500
- ZIP code
- 59901 – all care providers
Facility details
- Certified beds
- 110
- Residents per day
- 92.3 (84% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Northwest Horizons INC
- Medicare certified since
- April 17, 1985
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.60 (state 4.05 · U.S. 3.86)
- Registered nurses (RN)
- 1.28 (state 0.98 · U.S. 0.69)
- Licensed practical nurses
- 0.65 (state 0.50 · U.S. 0.86)
- Nurse aides
- 2.67 (state 2.57 · U.S. 2.32)
- Weekend total
- 4.18 (state 3.59 · U.S. 3.42)
- Nursing staff turnover
- 56.1 (state 54.8 · U.S. 45.8)%
- RN turnover
- 56.4 (state 48.3 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- July 17, 2025
- Health deficiencies (last cycle)
- 16.0 (state 11.5 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 31 health · 10 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-07-17 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-08-31 |
| 2025-07-17 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-31 |
| 2025-07-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-31 |
| 2025-07-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-31 |
| 2025-07-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-31 |
| 2025-07-17 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-31 |
| 2025-07-17 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-31 |
| 2025-07-17 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-31 |
| 2025-07-17 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-31 |
| 2025-07-17 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-31 |
| 2025-07-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-31 |
| 2025-07-17 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-31 |
| 2025-07-17 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-31 |
| 2025-07-17 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-31 |
| 2025-07-17 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-31 |
| 2025-07-17 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-31 |
| 2024-08-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-10-11 |
| 2024-08-29 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-11 |
| 2024-08-29 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-11 |
| 2024-08-29 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-04 |
| 2024-08-29 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-11 |
| 2024-08-29 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-11 |
| 2024-08-29 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-11 |
| 2024-08-29 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-11 |
| 2023-09-14 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-10-29 |
| 2023-09-14 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-10-29 |
| 2023-09-14 | Prepare residents for a safe transfer or discharge from the nursing home. F0624 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-29 |
| 2023-09-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-29 |
| 2023-09-14 | Plan the resident's discharge to meet the resident's goals and needs. F0660 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-29 |
| 2023-09-14 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-29 |
| 2023-09-14 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $92,755 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-07-17 | Fine | $56,940 |
| 2023-09-14 | Fine | $35,815 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Mtwy Health (organization) | 5%+ Direct Ownership Interest · 100% | |
| Bilau, Kelly (individual) | Administrator · NOT APPLICABLE | |
| Burke, Brigid (individual) | Administrator · NOT APPLICABLE | |
| Eby, Kerry (individual) | Administrator · NOT APPLICABLE | |
| Robbins, Anna (individual) | Administrator · NOT APPLICABLE | |
| Bartholomew, Craig (individual) | Corporate Director · NOT APPLICABLE | |
| Bennett, Donald (individual) | Corporate Director · NOT APPLICABLE | |
| Cook, Keith (individual) | Corporate Director · NOT APPLICABLE | |
| Duncan, Heidi (individual) | Corporate Director · NOT APPLICABLE | |
| Goguen, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Gordon, Alice (individual) | Corporate Director · NOT APPLICABLE | |
| Harris, Michelle (individual) | Corporate Director · NOT APPLICABLE | |
| Kaptanian, Melissa (individual) | Corporate Director · NOT APPLICABLE | |
| Karas, Jane (individual) | Corporate Director · NOT APPLICABLE | |
| Matosich, Bonnie (individual) | Corporate Director · NOT APPLICABLE | |
| Nystuen, Robert (individual) | Corporate Director · NOT APPLICABLE | |
| Perser, Karen (individual) | Corporate Director · NOT APPLICABLE | |
| Ray, Thomas (individual) | Corporate Director · NOT APPLICABLE | |
| Seger, Clinton (individual) | Corporate Director · NOT APPLICABLE | |
| Siomos, Vassilis (individual) | Corporate Director · NOT APPLICABLE | |
| Stout Paterson, Courtney (individual) | Corporate Director · NOT APPLICABLE | |
| Gibson, William (individual) | Corporate Officer · NOT APPLICABLE | |
| Layton, Ellen (individual) | Corporate Officer · NOT APPLICABLE | |
| Ott, Justin (individual) | Corporate Officer · NOT APPLICABLE | |
| Pilgrim, Patti (individual) | Corporate Officer · NOT APPLICABLE | |
| Seger, Clinton (individual) | Corporate Officer · NOT APPLICABLE | |
| Bartholomew, Craig (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Cook, Keith (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Duncan, Heidi (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Goguen, Michael (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Gordon, Alice (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Harris, Michelle (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Kaptanian, Melissa (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Karas, Jane (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Bilau, Kelly (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Burke, Brigid (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Eby, Kerry (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Robbins, Anna (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rooney, Jenny (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Vanterpool, Amy (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Brendan House?
Brendan House has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in Montana.
How many beds does Brendan House have?
It has 110 certified beds and cares for about 92 residents per day.
Has Brendan House been fined?
Yes. CMS lists 2 penalties totaling $92,755 in the last three years.
What is the phone number of Brendan House?
(406) 751-6500. The facility is located at 350 Conway DR, Kalispell, MT 59901.
Other nursing homes in Kalispell
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Immanuel Skilled Care Center
Nursing Home · Kalispell, MT · 155 beds
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Kalispell Rehabilitation and Nursing LLC
Nursing Home · Kalispell, MT · 140 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.