Montana Veterans Home N H
Nursing Home · Columbia Falls, MT
CMS certification number275100
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
400 Veterans DRColumbia Falls, MT 59912
Flathead County
- Phone
- (406) 892-3256
- ZIP code
- 59912 – all care providers
Facility details
- Certified beds
- 105
- Residents per day
- 75.0 (71% occupied)
- Ownership
- Government - State
- Legal name
- State of Montana
- Medicare certified since
- January 7, 1982
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.68 (state 4.05 · U.S. 3.86)
- Registered nurses (RN)
- 1.25 (state 0.98 · U.S. 0.69)
- Licensed practical nurses
- 0.46 (state 0.50 · U.S. 0.86)
- Nurse aides
- 3.97 (state 2.57 · U.S. 2.32)
- Weekend total
- 5.23 (state 3.59 · U.S. 3.42)
- Nursing staff turnover
- 42.9 (state 54.8 · U.S. 45.8)%
- RN turnover
- 40.6 (state 48.3 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- July 18, 2024
- Health deficiencies (last cycle)
- 4.0 (state 11.5 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 15 health · 7 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-08-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
K Immediate jeopardy to resident health or safety |
Corrected 2025-09-25 |
| 2025-08-19 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-16 |
| 2025-08-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-16 |
| 2024-07-18 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-12 |
| 2023-06-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-08-29 |
| 2023-06-22 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-29 |
| 2023-06-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-31 |
| 2023-06-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-29 |
| 2023-06-22 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-29 |
| 2022-07-07 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-28 |
| 2022-07-07 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-28 |
| 2022-07-07 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-28 |
| 2022-07-07 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-28 |
| 2022-07-07 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-28 |
| 2022-07-07 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-28 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $93,899 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-08-19 | Payment Denial | 5 days payment denial |
| 2025-08-19 | Fine | $93,899 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Underdahl, Joren (individual) | Corporate Director · NOT APPLICABLE | |
| Roope, Stacy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| State of Montana (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Underdahl, Joren (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Montana Veterans Home N H?
Montana Veterans Home N H has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in Montana.
How many beds does Montana Veterans Home N H have?
It has 105 certified beds and cares for about 75 residents per day.
Has Montana Veterans Home N H been fined?
Yes. CMS lists 2 penalties totaling $93,899 in the last three years.
What is the phone number of Montana Veterans Home N H?
(406) 892-3256. The facility is located at 400 Veterans DR, Columbia Falls, MT 59912.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.