Arbor Hills Care & Rehab Center
Nursing Home · Ferguson, MO
CMS certification number265883
Contact & location
800 Chambers RoadFerguson, MO 63135
St. Louis County
- Phone
- (314) 524-1111
- ZIP code
- 63135 – all care providers
Facility details
- Certified beds
- 150
- Residents per day
- 89.9 (60% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Arbor Hills Healthcare, LLC
- Chain
- MGM Healthcare (27 facilities, avg 2.3★)
- Medicare certified since
- January 19, 2022
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.37 (state 3.43 · U.S. 3.86)
- Registered nurses (RN)
- 0.31 (state 0.46 · U.S. 0.69)
- Licensed practical nurses
- 0.68 (state 0.68 · U.S. 0.86)
- Nurse aides
- 2.38 (state 2.29 · U.S. 2.32)
- Weekend total
- 2.77 (state 3.02 · U.S. 3.42)
- Nursing staff turnover
- 79.8 (state 56.0 · U.S. 45.8)%
- RN turnover
- —
- Administrators who left
- 3 in the last year
Inspections
- Last standard inspection
- February 20, 2026
- Health deficiencies (last cycle)
- 15.0 (state 11.5 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 61 health · 19 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2026-02-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2026-02-20 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2026-02-20 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2026-02-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-09 |
| 2026-02-20 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2026-02-20 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2026-02-20 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2026-02-20 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2026-02-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2026-02-20 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2026-02-20 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2026-02-20 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2025-09-16 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-29 |
| 2025-09-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-29 |
| 2025-04-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-04-03 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-17 |
| 2025-03-12 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-04-15 |
| 2025-03-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-15 |
| 2025-03-12 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-15 |
| 2025-03-12 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-15 |
| 2025-01-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-04-15 |
| 2025-01-28 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-02-28 |
| 2025-01-28 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-04-15 |
| 2025-01-28 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-15 |
| 2025-01-28 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-15 |
| 2025-01-28 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-15 |
| 2025-01-28 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-28 |
| 2025-01-28 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-15 |
| 2024-11-15 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-11-15 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-09-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-22 |
| 2024-09-19 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-09-19 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-06 |
| 2024-09-19 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. F0800 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-22 |
| 2024-06-17 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-07-30 |
| 2024-05-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-07-01 |
| 2024-05-17 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-07-01 |
| 2024-05-17 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-07-01 |
| 2024-05-17 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-07-01 |
| 2024-05-17 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-07-01 |
| 2024-05-17 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-07-09 |
| 2024-05-17 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-07-09 |
| 2024-05-17 | Honor the resident's right to manage his or her financial affairs. F0567 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-31 |
| 2024-05-17 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-01 |
| 2024-05-17 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. F0569 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-30 |
| 2024-05-17 | Assure the security of all personal funds of residents deposited with the facility. F0570 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-01 |
| 2024-05-17 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-30 |
| 2024-05-17 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-01 |
| 2024-05-17 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
4 penalties in the last three years, including $282,840 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-01-28 | Payment Denial | 43 days payment denial |
| 2025-01-28 | Fine | $127,275 |
| 2024-05-17 | Payment Denial | 37 days payment denial |
| 2024-05-17 | Fine | $155,565 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| 10-26 Nationwide TR (organization) | Administrator · NOT APPLICABLE | |
| 1026 Enterprises II, LLC (organization) | Administrator · NOT APPLICABLE | |
| Arbor Hills Realty, LLC (organization) | Administrator · NOT APPLICABLE | |
| Bienstock, Faigie (individual) | Administrator · NOT APPLICABLE | |
| Bienstock, Judah (individual) | Administrator · NOT APPLICABLE | |
| Cissell, Krista (individual) | Administrator · NOT APPLICABLE | |
| Jeremias, Baruch (individual) | Administrator · NOT APPLICABLE | |
| JFB Capital Holdings, LLC (organization) | Administrator · NOT APPLICABLE | |
| Labonte, Christopher (individual) | Administrator · NOT APPLICABLE | |
| Mo Opco Group, LLC (organization) | Administrator · NOT APPLICABLE | |
| Mo Propco Group LLC (organization) | Administrator · NOT APPLICABLE | |
| 1026 Enterprises II, LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| CDW Investments LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| MM Acquisitions, LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Mo Opco Group, LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| NDF Holdings, LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| 10-26 Nationwide TR (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| BCJ Enterprises, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Bienstock, Faigie (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Bienstock, Judah (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Friedman, Naftali (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Jeremias, Baruch (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| JFB Capital Holdings, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Winter, Chaim (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Winter, Menachem (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Cissell, Krista (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Labonte, Christopher (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Arbor Hills Care & Rehab Center?
Arbor Hills Care & Rehab Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.
How many beds does Arbor Hills Care & Rehab Center have?
It has 150 certified beds and cares for about 90 residents per day.
Has Arbor Hills Care & Rehab Center been fined?
Yes. CMS lists 4 penalties totaling $282,840 in the last three years.
Who owns Arbor Hills Care & Rehab Center?
It is part of MGM Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Arbor Hills Care & Rehab Center?
(314) 524-1111. The facility is located at 800 Chambers Road, Ferguson, MO 63135.
Other nursing homes in Ferguson
-
Oak Knoll Skilled Nursing & Rehabilitation Center
Nursing Home · Ferguson, MO · 79 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.