Norterre

Nursing Home · Liberty, MO

CMS overall rating 3/5 For profit - Corporation

CMS certification number265867

Contact & location

2555 Norterre Circle
Liberty, MO 64068
Clay County
Phone
(816) 479-4793
ZIP code
64068 – all care providers

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Facility details

Certified beds
60
Residents per day
55.3 (92% occupied)
Ownership
For profit - Corporation
Legal name
Lhlc Operations LLC
Chain
Tutera Senior Living & Health Care (25 facilities, avg 2.0★)
Medicare certified since
February 28, 2018
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.5
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 2.2
Quality measures★★★★★ 4/5
State avg 2.7
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.95 (state 3.43 · U.S. 3.86)
Registered nurses (RN)
0.56 (state 0.46 · U.S. 0.69)
Licensed practical nurses
1.75 (state 0.68 · U.S. 0.86)
Nurse aides
2.64 (state 2.29 · U.S. 2.32)
Weekend total
4.30 (state 3.02 · U.S. 3.42)
Nursing staff turnover
55.8 (state 56.0 · U.S. 45.8)%
RN turnover
75.0 (state 47.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 16, 2025
Health deficiencies (last cycle)
12.0 (state 11.5 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
19 health · 15 fire safety
DateCitationSeverityStatus
2025-11-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-17
2025-01-16 Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
F0569 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-20
2025-01-16 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-20
2025-01-16 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-20
2025-01-16 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-20
2025-01-16 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-20
2025-01-16 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-20
2025-01-16 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-20
2025-01-16 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-20
2025-01-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-20
2025-01-16 Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
F0920 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-20
2025-01-16 Ensure the activities program is directed by a qualified professional.
F0680 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-20
2019-08-23 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-10-04
2019-08-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-10-04
2019-08-23 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-10-04
2019-08-23 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-10-04
2019-08-23 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-10-04
2019-08-23 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-10-04
2019-08-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-10-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Lhlc Operations LLC (organization)5%+ Direct Ownership Interest · 40%
Brooks, Kiley (individual)Corporate Officer · NOT APPLICABLE
Brooks, Kiley (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Norterre?

Norterre has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.

How many beds does Norterre have?

It has 60 certified beds and cares for about 55 residents per day.

Has Norterre been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Norterre?

It is part of Tutera Senior Living & Health Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Norterre?

(816) 479-4793. The facility is located at 2555 Norterre Circle, Liberty, MO 64068.

Other nursing homes in Liberty

Compare all nursing homes in Liberty, MO →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.