Bridgewood Health Care Center
Nursing Home · Kansas City, MO
CMS certification number265822
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
11515 TroostKansas City, MO 64131
Jackson County
- Phone
- (816) 943-0101
- ZIP code
- 64131 – all care providers
Facility details
- Certified beds
- 166
- Residents per day
- 133.7 (81% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Bridgewood Health Care Center LLC
- Chain
- Reliant Care Management (34 facilities, avg 1.2★)
- Medicare certified since
- August 28, 2008
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 2.45 (state 3.43 · U.S. 3.86)
- Registered nurses (RN)
- 0.15 (state 0.46 · U.S. 0.69)
- Licensed practical nurses
- 0.38 (state 0.68 · U.S. 0.86)
- Nurse aides
- 1.92 (state 2.29 · U.S. 2.32)
- Weekend total
- 2.24 (state 3.02 · U.S. 3.42)
- Nursing staff turnover
- 58.3 (state 56.0 · U.S. 45.8)%
- RN turnover
- 50.0 (state 47.8 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- April 28, 2025
- Health deficiencies (last cycle)
- 46.0 (state 11.5 · U.S. 9.3)
- From complaints
- 30
- Citations on record (3 years)
- 65 health · 15 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-05-31 |
| 2026-05-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-05-25 |
| 2026-04-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-05-06 |
| 2026-04-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2026-05-25 |
| 2026-04-14 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-05-25 |
| 2026-04-14 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-25 |
| 2026-03-20 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-05-01 |
| 2026-03-12 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2026-04-12 |
| 2026-03-12 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-04-12 |
| 2026-03-12 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-12 |
| 2026-02-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
H Actual harm |
Corrected 2026-06-01 |
| 2026-02-26 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-06-01 |
| 2026-02-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-06-01 |
| 2026-02-26 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-06-01 |
| 2026-01-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Past Non-Compliance |
| 2026-01-08 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Past Non-Compliance |
| 2025-12-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Past Non-Compliance |
| 2025-11-25 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-11-26 |
| 2025-11-25 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. F0949 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-26 |
| 2025-11-20 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-21 |
| 2025-08-29 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-13 |
| 2025-08-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Past Non-Compliance |
| 2025-08-22 | Hire a qualified full-time social worker in a facility with more than 120 beds. F0850 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-06 |
| 2025-08-22 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-06 |
| 2025-08-22 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-06 |
| 2025-08-22 | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. F0563 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-06 |
| 2025-07-31 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-12 |
| 2025-07-31 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-07-31 | Provide a bathroom in or located near each resident’s room. F0918 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-12 |
| 2025-04-28 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. F0947 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. F0691 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-28 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-03-05 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-03-10 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
17 penalties in the last three years, including $1,148,689 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-02-26 | Payment Denial | 53 days payment denial |
| 2026-02-26 | Fine | $564,745 |
| 2026-01-08 | Fine | $14,895 |
| 2025-12-22 | Fine | $14,819 |
| 2025-11-20 | Fine | $25,012 |
| 2025-07-31 | Fine | $12,627 |
| 2025-04-28 | Payment Denial | 6 days payment denial |
| 2025-04-28 | Fine | $14,768 |
| 2024-12-19 | Fine | $161,129 |
| 2024-11-15 | Fine | $12,038 |
| 2024-08-15 | Payment Denial | 11 days payment denial |
| 2024-08-15 | Fine | $51,266 |
| 2024-07-31 | Fine | $14,050 |
| 2024-05-30 | Fine | $54,406 |
| 2024-05-03 | Fine | $16,801 |
| 2023-11-16 | Payment Denial | 93 days payment denial |
| 2023-11-16 | Fine | $192,133 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Arshad, Abdullah (individual) | Administrator · NOT APPLICABLE | |
| Moore, Rhonda (individual) | Administrator · NOT APPLICABLE | |
| Reliant Care Management Company LLC (organization) | Administrator · NOT APPLICABLE | |
| RC Tier Properties, L.L.C. (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Destefane, Richard (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Reliant Care Group LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Richard J. Destefane Revocable Living Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Arshad, Abdullah (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Destefane, Richard (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Moore, Rhonda (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Reliant Care Management Company LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Bridgewood Health Care Center?
Bridgewood Health Care Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.
How many beds does Bridgewood Health Care Center have?
It has 166 certified beds and cares for about 134 residents per day.
Has Bridgewood Health Care Center been fined?
Yes. CMS lists 17 penalties totaling $1,148,689 in the last three years.
Who owns Bridgewood Health Care Center?
It is part of Reliant Care Management and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Bridgewood Health Care Center?
(816) 943-0101. The facility is located at 11515 Troost, Kansas City, MO 64131.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.