Holden Manor Health & Rehabilitation

CMS star ratings

Overall★★★★★ 2/5

State avg 2.5

Health inspections★★★★★ 2/5

State avg 2.8

Staffing★★★★★ 2/5

State avg 2.2

Quality measures★★★★★ 3/5

State avg 2.7

Long-stay quality★★★★★ 3/5

Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.07 (state 3.43 · U.S. 3.86)
Registered nurses (RN): 0.41 (state 0.46 · U.S. 0.69)
Licensed practical nurses: 0.69 (state 0.68 · U.S. 0.86)
Nurse aides: 1.96 (state 2.29 · U.S. 2.32)
Weekend total: 2.77 (state 3.02 · U.S. 3.42)
Nursing staff turnover: 77.8 (state 56.0 · U.S. 45.8)%
RN turnover: 66.7 (state 47.8 · U.S. 42.9)%
Administrators who left: 2 in the last year

Inspections

Last standard inspection: August 2, 2024
Health deficiencies (last cycle): 21.0 (state 11.5 · U.S. 9.3)
From complaints: 1
Citations on record (3 years): 38 health · 28 fire safety

Date	Citation	Severity	Status
2026-01-22	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Past Non-Compliance
2024-08-02	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Have a policy regarding use and storage of foods brought to residents by family and other visitors. F0813 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Honor the resident's right to manage his or her financial affairs. F0567 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. F0569 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2024-08-02	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-15
2023-01-13	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2023-02-21
2023-01-13	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2023-02-21
2023-01-13	Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-02-21
2023-01-13	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-02-21
2023-01-13	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-02-21
2023-01-13	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-02-21
2023-01-13	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-02-21
2023-01-13	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-02-21
2023-01-13	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-02-21
2023-01-13	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-02-21
2023-01-13	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-02-21
2023-01-13	Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. F0744 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-02-21
2023-01-13	Have a policy regarding use and storage of foods brought to residents by family and other visitors. F0813 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-02-21
2020-11-13	Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. F0563 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2020-12-11
2020-11-13	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2020-12-11
2020-11-13	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2020-11-18
2020-11-13	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2020-12-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

Name	Role	Since
Holden Manor Property Holdings LLC (organization)	5%+ Security Interest · NOT APPLICABLE
Cicero, Steven (individual)	Administrator · NOT APPLICABLE
Holden Manor Property Holdings LLC (organization)	Administrator · NOT APPLICABLE
Huffman, Christine (individual)	Administrator · NOT APPLICABLE
Kramer, Shmuel (individual)	Administrator · NOT APPLICABLE
Lichtenstein, Eli (individual)	Administrator · NOT APPLICABLE
Lichtenstein, Isaac (individual)	Administrator · NOT APPLICABLE
Mandelbaum, Chaim (individual)	Administrator · NOT APPLICABLE
Lichtenstein, Eli (individual)	Indirect Ownership Interest · NOT APPLICABLE
Lichtenstein, Isaac (individual)	Indirect Ownership Interest · NOT APPLICABLE
Mandelbaum, Chaim (individual)	Indirect Ownership Interest · NOT APPLICABLE
Lichtenstein, Eli (individual)	Managing Control - Governing Body · NOT APPLICABLE
Mandelbaum, Chaim (individual)	Managing Control - Governing Body · NOT APPLICABLE
Cicero, Steven (individual)	Operational/managerial Control · NOT APPLICABLE
Holden Manor Property Holdings LLC (organization)	Operational/managerial Control · NOT APPLICABLE
Huffman, Christine (individual)	Operational/managerial Control · NOT APPLICABLE
Kramer, Shmuel (individual)	Operational/managerial Control · NOT APPLICABLE
Lichtenstein, Eli (individual)	Operational/managerial Control · NOT APPLICABLE
Mandelbaum, Chaim (individual)	Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Holden Manor Health & Rehabilitation?

Holden Manor Health & Rehabilitation has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.

How many beds does Holden Manor Health & Rehabilitation have?

It has 52 certified beds and cares for about 35 residents per day.

Has Holden Manor Health & Rehabilitation been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Holden Manor Health & Rehabilitation?

It is part of Mo Op Holdco, LLC and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Holden Manor Health & Rehabilitation?

(816) 732-4138. The facility is located at 2005 South Lexington, Holden, MO 64040.

Contact & location

Facility details