Gregory Ridge Health Care Center

Nursing Home · Kansas City, MO

CMS overall rating 1/5 SFF candidate Abuse citation For profit - Limited Liability company

CMS certification number265721
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

7001 Cleveland Avenue
Kansas City, MO 64132
Jackson County
Phone
(816) 333-0700
ZIP code
64132 – all care providers

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Facility details

Certified beds
116
Residents per day
102.3 (88% occupied)
Ownership
For profit - Limited Liability company
Legal name
Gregory Ridge Health Care Center, L.L.C.
Chain
Reliant Care Management (34 facilities, avg 1.2★)
Medicare certified since
October 5, 2001
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.5
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 2.2
Quality measures★★★★★ 2/5
State avg 2.7
Long-stay quality★★★★★ 2/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
2.37 (state 3.43 · U.S. 3.86)
Registered nurses (RN)
0.12 (state 0.46 · U.S. 0.69)
Licensed practical nurses
0.40 (state 0.68 · U.S. 0.86)
Nurse aides
1.85 (state 2.29 · U.S. 2.32)
Weekend total
2.24 (state 3.02 · U.S. 3.42)
Nursing staff turnover
68.4 (state 56.0 · U.S. 45.8)%
RN turnover
83.3 (state 47.8 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
December 23, 2024
Health deficiencies (last cycle)
51.0 (state 11.5 · U.S. 9.3)
From complaints
28
Citations on record (3 years)
70 health · 10 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-24 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-07-20
2026-06-24 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-20
2026-06-24 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-20
2026-06-04 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-03
2026-05-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2026-07-03
2026-05-20 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-07-03
2026-05-20 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-03
2026-05-20 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-03
2026-04-28 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-06-19
2026-04-28 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-19
2026-04-28 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-19
2026-04-14 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-06-15
2026-04-14 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-15
2026-04-02 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-05-15
2026-04-02 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-05-15
2026-03-09 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-14
2026-03-09 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-14
2025-12-02 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-23
2025-11-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Past Non-Compliance
2025-11-12 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-12-09
2025-11-12 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-09
2025-07-17 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Past Non-Compliance
2025-04-15 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-04-15
2025-04-03 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-03
2025-04-03 Ensure residents have reasonable access to and privacy in their use of communication methods.
F0576 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-03
2025-03-18 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-23
2025-03-06 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-03-23
2025-03-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-03-23
2025-03-06 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-23
2025-03-06 Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
F0741 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-23
2025-01-29 Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
F0742 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2024-12-23 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-03-23
2024-12-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2025-03-23
2024-12-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2024-12-23 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-03-23
2024-12-23 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2024-12-23 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-23
2024-12-23 Ensure residents have reasonable access to and privacy in their use of communication methods.
F0576 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2024-12-23 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2024-12-23 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2024-12-23 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
F0712 · Nursing and Physician Services Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2024-12-23 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-23
2024-12-23 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2024-12-23 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2024-12-23 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2024-12-23 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2024-12-23 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2024-12-23 Allow resident to participate in the development and implementation of his or her person-centered plan of care.
F0553 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2024-12-23 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-05
2024-12-23 Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
F0569 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-05

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

8 penalties in the last three years, including $708,002 in fines.

DateTypeAmount
2026-03-09Fine$131,940
2025-11-18Fine$17,644
2025-11-12Fine$125,970
2024-12-23Payment Denial20 days payment denial
2024-12-23Fine$175,775
2024-07-24Fine$147,836
2024-01-29Payment Denial34 days payment denial
2024-01-29Fine$108,837

Ownership & management

NameRoleSince
Arshad, Abdullah (individual)Administrator · NOT APPLICABLE
Destefane, Richard (individual)Administrator · NOT APPLICABLE
Hicks, Ronald (individual)Administrator · NOT APPLICABLE
KC Ridge Associates, L.L.C. (organization)Administrator · NOT APPLICABLE
Reliant Care Management Company LLC (organization)Administrator · NOT APPLICABLE
Richard J. Destefane Revocable Living Trust (organization)Administrator · NOT APPLICABLE
TLG II LLP (organization)Administrator · NOT APPLICABLE
Destefane, Richard (individual)Corporate Officer · NOT APPLICABLE
Reliant Care Group LLC (organization)Direct Ownership Interest · NOT APPLICABLE
Destefane, Richard (individual)Indirect Ownership Interest · NOT APPLICABLE
RCG INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Richard J. Destefane Revocable Living Trust (organization)Indirect Ownership Interest · NOT APPLICABLE
Arshad, Abdullah (individual)Operational/managerial Control · NOT APPLICABLE
Destefane, Richard (individual)Operational/managerial Control · NOT APPLICABLE
Hicks, Ronald (individual)Operational/managerial Control · NOT APPLICABLE
Reliant Care Management Company LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Gregory Ridge Health Care Center?

Gregory Ridge Health Care Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.

How many beds does Gregory Ridge Health Care Center have?

It has 116 certified beds and cares for about 102 residents per day.

Has Gregory Ridge Health Care Center been fined?

Yes. CMS lists 8 penalties totaling $708,002 in the last three years.

Who owns Gregory Ridge Health Care Center?

It is part of Reliant Care Management and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Gregory Ridge Health Care Center?

(816) 333-0700. The facility is located at 7001 Cleveland Avenue, Kansas City, MO 64132.

Other nursing homes in Kansas City

Compare all nursing homes in Kansas City, MO →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.