Nick's Health Care Center
Nursing Home · Plattsburg, MO
CMS certification number265698
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
253 East Highway 116Plattsburg, MO 64477
Clinton County
- Phone
- (816) 539-2376
- ZIP code
- 64477 – all care providers
Facility details
- Certified beds
- 70
- Residents per day
- 66.7 (95% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Nicks Health Care Center, LLC
- Chain
- Reliant Care Management (34 facilities, avg 1.2★)
- Medicare certified since
- February 24, 1999
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 2.55 (state 3.43 · U.S. 3.86)
- Registered nurses (RN)
- 0.29 (state 0.46 · U.S. 0.69)
- Licensed practical nurses
- 0.59 (state 0.68 · U.S. 0.86)
- Nurse aides
- 1.67 (state 2.29 · U.S. 2.32)
- Weekend total
- 2.34 (state 3.02 · U.S. 3.42)
- Nursing staff turnover
- 64.4 (state 56.0 · U.S. 45.8)%
- RN turnover
- —
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- October 3, 2025
- Health deficiencies (last cycle)
- 6.0 (state 11.5 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 30 health · 25 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-11-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Past Non-Compliance |
| 2025-10-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-11-12 |
| 2025-10-03 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-11-12 |
| 2025-10-03 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-12 |
| 2025-10-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-12 |
| 2025-10-03 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-12 |
| 2025-02-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-03-03 |
| 2025-01-24 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-03 |
| 2024-10-11 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-11 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-11 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-11 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-11 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2024-10-11 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-25 |
| 2023-03-30 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-05-30 |
| 2023-03-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-30 |
| 2023-03-30 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-30 |
| 2023-03-30 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-30 |
| 2023-03-30 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-30 |
| 2023-03-30 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-30 |
| 2023-03-30 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-30 |
| 2023-03-30 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-30 |
| 2023-03-30 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-30 |
| 2023-03-30 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. F0800 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-30 |
| 2023-03-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-30 |
| 2023-03-30 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-30 |
| 2023-03-30 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $21,948 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-10-03 | Fine | $11,415 |
| 2025-10-03 | Fine | $10,533 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Destefane, Richard (individual) | Corporate Officer · NOT APPLICABLE | |
| Reliant Care Management Company LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Berry, Roderic (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Harrup, Jonathan (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Kimari, Chiquita (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Koenig, Christian (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Lewis, Dorothy (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Miller, Rebecca (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Soondrum, Jesse (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Wilson, James (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Nick's Health Care Center?
Nick's Health Care Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.
How many beds does Nick's Health Care Center have?
It has 70 certified beds and cares for about 67 residents per day.
Has Nick's Health Care Center been fined?
Yes. CMS lists 2 penalties totaling $21,948 in the last three years.
Who owns Nick's Health Care Center?
It is part of Reliant Care Management and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Nick's Health Care Center?
(816) 539-2376. The facility is located at 253 East Highway 116, Plattsburg, MO 64477.
Other nursing homes in Plattsburg
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Oakridge of Plattsburg
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★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.