Willowcreek Wellness & Rehabilitation
Nursing Home · Florissant, MO
CMS certification number265607
Contact & location
250 New Florissant Road SouthFlorissant, MO 63031
St. Louis County
- Phone
- (314) 838-2211
- ZIP code
- 63031 – all care providers
Facility details
- Certified beds
- 158
- Residents per day
- 111.7 (71% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Willowcreek Wellness & Rehabilitation LLC
- Chain
- Opco Skilled Management (66 facilities, avg 2.3★)
- Medicare certified since
- April 1, 1995
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.48 (state 3.43 · U.S. 3.86)
- Registered nurses (RN)
- 0.11 (state 0.46 · U.S. 0.69)
- Licensed practical nurses
- 0.95 (state 0.68 · U.S. 0.86)
- Nurse aides
- 2.42 (state 2.29 · U.S. 2.32)
- Weekend total
- 2.87 (state 3.02 · U.S. 3.42)
- Nursing staff turnover
- 54.3 (state 56.0 · U.S. 45.8)%
- RN turnover
- 100.0 (state 47.8 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- August 14, 2024
- Health deficiencies (last cycle)
- 30.0 (state 11.5 · U.S. 9.3)
- From complaints
- 15
- Citations on record (3 years)
- 68 health · 12 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Past Non-Compliance |
| 2026-03-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-19 |
| 2026-03-05 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-03-05 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-02-05 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-02-05 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-13 |
| 2026-02-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-13 |
| 2026-02-05 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-13 |
| 2026-02-05 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-01-07 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-08 |
| 2025-11-18 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-28 |
| 2025-11-18 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-28 |
| 2025-06-20 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-07-14 |
| 2025-06-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-07-14 |
| 2025-06-20 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-14 |
| 2025-05-13 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-16 |
| 2025-05-13 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-16 |
| 2025-03-04 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-03-05 |
| 2025-03-04 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-03-05 |
| 2025-03-04 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-03-04 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-03-04 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-11 |
| 2025-03-04 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-11 |
| 2024-10-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-10-22 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-20 |
| 2024-10-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-10-03 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-08-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-11-08 |
| 2024-08-14 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-08-14 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-08-14 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-08-14 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-08-14 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-08-14 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-20 |
| 2024-08-14 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-08-14 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-08-14 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-08-14 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-08-14 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-08-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-08-14 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. F0691 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-08-14 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-20 |
| 2024-08-14 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-08-14 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-08-14 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-10-03 |
| 2022-02-02 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
J Immediate jeopardy to resident health or safety |
Corrected 2022-03-14 |
| 2022-02-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-03-14 |
| 2022-02-02 | Honor the resident's right to manage his or her financial affairs. F0567 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-03-14 |
| 2022-02-02 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-01 |
| 2022-02-02 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-03-14 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
5 penalties in the last three years, including $90,333 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-02-05 | Fine | $26,685 |
| 2025-06-20 | Fine | $16,149 |
| 2025-03-04 | Payment Denial | 35 days payment denial |
| 2025-03-04 | Fine | $47,499 |
| 2024-08-14 | Payment Denial | 6 days payment denial |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Wildflower Healthcare LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Blooming Willow Partners LLC (organization) | 5%+ Indirect Ownership Interest | |
| Davidovich, Niv (individual) | 5%+ Indirect Ownership Interest | |
| Derhoben Trust (organization) | 5%+ Indirect Ownership Interest | |
| Pas B Sol Trust (organization) | 5%+ Indirect Ownership Interest | |
| Sternshein, Jennifer (individual) | 5%+ Indirect Ownership Interest | |
| 250 S New Florissant Road Mo LLC (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Brook Partners LLC (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Hagins, Elizabeth (individual) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Knobel Realty Trust (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Linz Trust (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Mindle, Adam (individual) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Rembrandt Realty Trust (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Sesame Realty Trust (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Willowbrook Investors LLC (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Zimmerman, Caroline (individual) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| 250 S New Florissant Road Mo LLC (organization) | Administrator · NOT APPLICABLE | |
| Amin, Iqbal (individual) | Administrator · NOT APPLICABLE | |
| Brook Partners LLC (organization) | Administrator · NOT APPLICABLE | |
| Garetz, David (individual) | Administrator · NOT APPLICABLE | |
| Knobel Realty Trust (organization) | Administrator · NOT APPLICABLE | |
| Linz Trust (organization) | Administrator · NOT APPLICABLE | |
| Rembrandt Realty Trust (organization) | Administrator · NOT APPLICABLE | |
| Sesame Realty Trust (organization) | Administrator · NOT APPLICABLE | |
| Ulrich, Amber (individual) | Administrator · NOT APPLICABLE | |
| Willowbrook Investors LLC (organization) | Administrator · NOT APPLICABLE | |
| Garetz, David (individual) | Corporate Officer · NOT APPLICABLE | |
| Amin, Iqbal (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ulrich, Amber (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willowcreek Wellness & Rehabilitation?
Willowcreek Wellness & Rehabilitation has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.
How many beds does Willowcreek Wellness & Rehabilitation have?
It has 158 certified beds and cares for about 112 residents per day.
Has Willowcreek Wellness & Rehabilitation been fined?
Yes. CMS lists 5 penalties totaling $90,333 in the last three years.
Who owns Willowcreek Wellness & Rehabilitation?
It is part of Opco Skilled Management and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Willowcreek Wellness & Rehabilitation?
(314) 838-2211. The facility is located at 250 New Florissant Road South, Florissant, MO 63031.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.