Portageville Health Care Center
Nursing Home · Portageville, MO
CMS certification number265549
Contact & location
290 West State Hwy 162Portageville, MO 63873
New Madrid County
- Phone
- (573) 379-2017
- ZIP code
- 63873 – all care providers
Facility details
- Certified beds
- 60
- Residents per day
- 57.9 (97% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Portageville Health Care Center LLC
- Chain
- Reliant Care Management (34 facilities, avg 1.2★)
- Medicare certified since
- November 1, 1993
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- —
- Registered nurses (RN)
- —
- Licensed practical nurses
- —
- Nurse aides
- —
- Weekend total
- —
- Nursing staff turnover
- 61.5 (state 56.0 · U.S. 45.8)%
- RN turnover
- —
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- May 1, 2025
- Health deficiencies (last cycle)
- 9.0 (state 11.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 25 health · 5 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-05-01 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-15 |
| 2025-05-01 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-15 |
| 2025-05-01 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-15 |
| 2025-05-01 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-15 |
| 2025-05-01 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-15 |
| 2025-05-01 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-15 |
| 2025-05-01 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-15 |
| 2025-05-01 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-15 |
| 2025-05-01 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-15 |
| 2024-06-05 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-18 |
| 2024-06-05 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-18 |
| 2024-06-05 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-18 |
| 2024-06-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-18 |
| 2024-06-05 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-18 |
| 2024-06-05 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-18 |
| 2024-06-05 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-18 |
| 2023-01-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-02-24 |
| 2023-01-12 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-02-24 |
| 2023-01-12 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-02-24 |
| 2023-01-12 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-24 |
| 2023-01-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-24 |
| 2023-01-12 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-24 |
| 2023-01-12 | Plan the resident's discharge to meet the resident's goals and needs. F0660 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-24 |
| 2023-01-12 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. F0661 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-24 |
| 2023-01-12 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-24 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $240,603 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-06-05 | Payment Denial | 33 days payment denial |
| 2024-06-05 | Fine | $240,603 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Arshad, Abdullah (individual) | Administrator · NOT APPLICABLE | |
| Destefane, Richard (individual) | Administrator · NOT APPLICABLE | |
| Portageville Associates, L.L.C. (organization) | Administrator · NOT APPLICABLE | |
| RC Tier Associates, L.L.C. (organization) | Administrator · NOT APPLICABLE | |
| Reliant Care Management Company LLC (organization) | Administrator · NOT APPLICABLE | |
| Rice, Jean (individual) | Administrator · NOT APPLICABLE | |
| Richard J. Destefane Revocable Living Trust (organization) | Administrator · NOT APPLICABLE | |
| TLG II LLP (organization) | Administrator · NOT APPLICABLE | |
| Reliant Care Group LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Destefane, Richard (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| RCG INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Richard J. Destefane Revocable Living Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Destefane, Richard (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Arshad, Abdullah (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Destefane, Richard (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Reliant Care Management Company LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Rice, Jean (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Portageville Health Care Center?
Portageville Health Care Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.
How many beds does Portageville Health Care Center have?
It has 60 certified beds and cares for about 58 residents per day.
Has Portageville Health Care Center been fined?
Yes. CMS lists 2 penalties totaling $240,603 in the last three years.
Who owns Portageville Health Care Center?
It is part of Reliant Care Management and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Portageville Health Care Center?
(573) 379-2017. The facility is located at 290 West State Hwy 162, Portageville, MO 63873.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.