Citizens Memorial Healthcare Facility
Nursing Home · Bolivar, MO
CMS certification number265545
Contact & location
1218 West LocustBolivar, MO 65613
Polk County
- Phone
- (417) 326-7648
- ZIP code
- 65613 – all care providers
Facility details
- Certified beds
- 111
- Residents per day
- 91.6 (83% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Citizens Memorial Health Care Foundation
- Chain
- Citizens Memorial Health Care (6 facilities, avg 3.0★)
- Medicare certified since
- September 27, 1993
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.16 (state 3.43 · U.S. 3.86)
- Registered nurses (RN)
- 0.59 (state 0.46 · U.S. 0.69)
- Licensed practical nurses
- 0.30 (state 0.68 · U.S. 0.86)
- Nurse aides
- 2.27 (state 2.29 · U.S. 2.32)
- Weekend total
- 2.58 (state 3.02 · U.S. 3.42)
- Nursing staff turnover
- 42.5 (state 56.0 · U.S. 45.8)%
- RN turnover
- 38.5 (state 47.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- December 22, 2025
- Health deficiencies (last cycle)
- 11.0 (state 11.5 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 25 health · 3 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-10 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Past Non-Compliance |
| 2025-12-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2026-02-03 |
| 2025-12-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-02-03 |
| 2025-12-22 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-02-03 |
| 2025-12-22 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-02-03 |
| 2025-12-22 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-03 |
| 2025-12-22 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-03 |
| 2025-12-22 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-03 |
| 2025-12-22 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-03 |
| 2025-12-22 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-03 |
| 2025-12-22 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-03 |
| 2025-07-07 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-16 |
| 2025-07-07 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-16 |
| 2024-10-24 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2023-12-08 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-01-21 |
| 2023-12-08 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-21 |
| 2023-12-08 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-21 |
| 2023-12-08 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-21 |
| 2023-12-08 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-21 |
| 2023-09-26 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-10 |
| 2023-09-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-10 |
| 2021-04-16 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-05-04 |
| 2021-04-16 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-05-31 |
| 2021-04-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-05-31 |
| 2021-04-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-05-31 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Ashworth, James (individual) | Corporate Director · NOT APPLICABLE | |
| Babb, Donald (individual) | Corporate Director · NOT APPLICABLE | |
| Derrickson, Beverly (individual) | Corporate Director · NOT APPLICABLE | |
| Donnell, William (individual) | Corporate Director · NOT APPLICABLE | |
| Hancock, Janieca (individual) | Corporate Director · NOT APPLICABLE | |
| Johnson, Brad (individual) | Corporate Director · NOT APPLICABLE | |
| Kallenbach, John (individual) | Corporate Director · NOT APPLICABLE | |
| Meents, Dana (individual) | Corporate Director · NOT APPLICABLE | |
| Calhoun, Michael (individual) | Corporate Officer · NOT APPLICABLE | |
| Derrickson, Beverly (individual) | Corporate Officer · NOT APPLICABLE | |
| Hancock, Janieca (individual) | Corporate Officer · NOT APPLICABLE | |
| Kallenbach, John (individual) | Corporate Officer · NOT APPLICABLE | |
| Meyer, Renee (individual) | Corporate Officer · NOT APPLICABLE | |
| Molder, Catherine (individual) | Corporate Officer · NOT APPLICABLE | |
| Calhoun, Michael (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Derrickson, Beverly (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Finnell, Heather (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Francka, Tim (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Meyer, Renee (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Citizens Memorial Healthcare Facility?
Citizens Memorial Healthcare Facility has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.
How many beds does Citizens Memorial Healthcare Facility have?
It has 111 certified beds and cares for about 92 residents per day.
Has Citizens Memorial Healthcare Facility been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Citizens Memorial Healthcare Facility?
It is part of Citizens Memorial Health Care and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Citizens Memorial Healthcare Facility?
(417) 326-7648. The facility is located at 1218 West Locust, Bolivar, MO 65613.
Other nursing homes in Bolivar
-
Parkview Health Care Facility
Nursing Home · Bolivar, MO · 78 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.