Westview Nursing Home

Nursing Home · Center, MO

CMS overall rating 1/5 For profit - Corporation

CMS certification number265423

Contact & location

301 West Dunlop Street
Center, MO 63436
Ralls County

Phone: (573) 267-3920
ZIP code: 63436 – all care providers

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Facility details

Certified beds: 60
Residents per day: 59.4 (99% occupied)
Ownership: For profit - Corporation
Legal name: Mma Healthcare of Center, INC.
Chain: Reliant Care Management (34 facilities, avg 1.2★)
Medicare certified since: April 6, 1990
Participates in: Medicare and Medicaid
Council: Resident council

CMS star ratings

Overall★★★★★ 1/5

State avg 2.5

Health inspections★★★★★ 1/5

State avg 2.8

Staffing★★★★★ 1/5

State avg 2.2

Quality measures★★★★★ 3/5

State avg 2.7

Long-stay quality★★★★★ 3/5

Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 2.32 (state 3.43 · U.S. 3.86)
Registered nurses (RN): 0.15 (state 0.46 · U.S. 0.69)
Licensed practical nurses: 0.77 (state 0.68 · U.S. 0.86)
Nurse aides: 1.40 (state 2.29 · U.S. 2.32)
Weekend total: 2.09 (state 3.02 · U.S. 3.42)
Nursing staff turnover: 62.5 (state 56.0 · U.S. 45.8)%
RN turnover: 85.7 (state 47.8 · U.S. 42.9)%
Administrators who left: 0 in the last year

Inspections

Last standard inspection: May 21, 2025
Health deficiencies (last cycle): 12.0 (state 11.5 · U.S. 9.3)
From complaints: 0
Citations on record (3 years): 49 health · 28 fire safety · includes actual harm

Date	Citation	Severity	Status
2025-07-17	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies · complaint inspection	H Actual harm	Corrected 2025-08-06
2025-07-17	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection	G Actual harm	Corrected 2025-08-06
2025-05-21	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies	H Actual harm	Corrected 2025-08-06
2025-05-21	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	G Actual harm	Corrected 2025-08-06
2025-05-21	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2025-07-11
2025-05-21	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-07-11
2025-05-21	Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-07-11
2025-05-21	Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-07-11
2025-05-21	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-07-11
2025-05-21	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-07-11
2025-05-21	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-07-11
2025-05-21	Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-07-11
2025-05-21	Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-07-11
2025-05-21	Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-07-11
2025-03-10	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-04-15
2024-03-26	Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. F0742 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2024-05-01
2024-03-26	Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-05-01
2024-03-26	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-05-01
2023-08-28	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2023-10-11
2023-08-28	Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies · complaint inspection	F No actual harm, potential for more than minimal harm	Corrected 2023-10-11
2023-08-28	Honor the resident's right to manage his or her financial affairs. F0567 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-10-11
2023-08-28	Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-11-09
2023-08-28	Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. F0569 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-10-11
2023-08-28	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-10-11
2023-08-28	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-10-11
2023-08-28	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-10-11
2023-08-28	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-10-11
2023-08-28	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-10-11
2023-08-28	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-10-11
2023-08-28	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-10-11
2023-08-28	Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-10-11
2023-08-28	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-10-11
2023-08-28	Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. F0728 · Nursing and Physician Services Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-10-11
2023-08-28	Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577 · Resident Rights Deficiencies · complaint inspection	C No actual harm, potential for minimal harm	Corrected 2023-10-11
2019-12-17	Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies	G Actual harm	Corrected 2020-01-31
2019-12-17	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2020-01-31
2019-12-17	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2020-01-31
2019-12-17	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2020-01-31
2019-12-17	Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2020-01-31
2019-12-17	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2020-01-31
2019-12-17	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2020-01-31
2019-12-17	Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2020-01-31
2019-12-17	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2020-01-31
2019-12-17	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2020-01-31
2019-12-17	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2020-01-31
2019-12-17	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2020-01-31
2019-12-17	Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. F0920 · Environmental Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2020-01-31
2019-12-17	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2020-01-31
2019-12-17	Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies	C No actual harm, potential for minimal harm	Corrected 2020-01-31

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $42,680 in fines.

Date	Type	Amount
2025-05-21	Fine	$42,680

Ownership & management

Name	Role	Since
Richard J. Destefane Revocable Living Trust (organization)	5%+ Direct Ownership Interest · 100%
Arshad, Abdullah (individual)	Administrator · NOT APPLICABLE
Destefane, Richard (individual)	Administrator · NOT APPLICABLE
Griggs, Orliviae (individual)	Administrator · NOT APPLICABLE
Reliant Care Group of Webster INC (organization)	Administrator · NOT APPLICABLE
Reliant Care Management Company LLC (organization)	Administrator · NOT APPLICABLE
Richard J. Destefane Revocable Living Trust (organization)	Administrator · NOT APPLICABLE
Destefane, Richard (individual)	Corporate Officer · NOT APPLICABLE
Arshad, Abdullah (individual)	Operational/managerial Control · NOT APPLICABLE
Destefane, Richard (individual)	Operational/managerial Control · NOT APPLICABLE
Griggs, Orliviae (individual)	Operational/managerial Control · NOT APPLICABLE
Reliant Care Management Company LLC (organization)	Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Westview Nursing Home?

Westview Nursing Home has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.

How many beds does Westview Nursing Home have?

It has 60 certified beds and cares for about 59 residents per day.

Has Westview Nursing Home been fined?

Yes. CMS lists 1 penalty totaling $42,680 in the last three years.

Who owns Westview Nursing Home?

It is part of Reliant Care Management and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Westview Nursing Home?

(573) 267-3920. The facility is located at 301 West Dunlop Street, Center, MO 63436.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.