Mountain View Healthcare
Nursing Home · Mountain View, MO
CMS certification number265412
Contact & location
1211 North Ash StreetMountain View, MO 65548
Howell County
- Phone
- (417) 934-6818
- ZIP code
- 65548 – all care providers
Facility details
- Certified beds
- 105
- Residents per day
- 63.9 (61% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Willow Health Care INC
- Medicare certified since
- January 25, 1990
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.71 (state 3.43 · U.S. 3.86)
- Registered nurses (RN)
- 0.55 (state 0.46 · U.S. 0.69)
- Licensed practical nurses
- 0.53 (state 0.68 · U.S. 0.86)
- Nurse aides
- 2.62 (state 2.29 · U.S. 2.32)
- Weekend total
- 3.18 (state 3.02 · U.S. 3.42)
- Nursing staff turnover
- 54.9 (state 56.0 · U.S. 45.8)%
- RN turnover
- 62.5 (state 47.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- April 4, 2025
- Health deficiencies (last cycle)
- 6.0 (state 11.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 14 health · 8 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-04-04 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-04 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-04 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-04 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-04 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2024-01-11 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-17 |
| 2023-09-08 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-20 |
| 2023-09-08 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-20 |
| 2022-04-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-06-03 |
| 2022-04-22 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-06-03 |
| 2022-04-22 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-03 |
| 2022-04-22 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-03 |
| 2022-04-22 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-03 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Willow Health Care INC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Amyx, Tracey (individual) | Corporate Officer · NOT APPLICABLE | |
| Counts, Emily (individual) | Corporate Officer · NOT APPLICABLE | |
| Amyx, Tracey (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Counts, Emily (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Williamson, Jackie (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Mountain View Healthcare?
Mountain View Healthcare has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.
How many beds does Mountain View Healthcare have?
It has 105 certified beds and cares for about 64 residents per day.
Has Mountain View Healthcare been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Mountain View Healthcare?
(417) 934-6818. The facility is located at 1211 North Ash Street, Mountain View, MO 65548.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.