Crystal Oaks
Nursing Home · Festus, MO
CMS certification number265369
Contact & location
1500 Calvary Church RoadFestus, MO 63028
Jefferson County
- Phone
- (636) 933-1818
- ZIP code
- 63028 – all care providers
Facility details
- Certified beds
- 131
- Residents per day
- 121.1 (92% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Crystal Oaks Nursing and Rehab LLC
- Chain
- Shafiq Malik (9 facilities, avg 3.5★)
- Medicare certified since
- June 1, 1989
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.10 (state 3.43 · U.S. 3.86)
- Registered nurses (RN)
- 0.39 (state 0.46 · U.S. 0.69)
- Licensed practical nurses
- 0.75 (state 0.68 · U.S. 0.86)
- Nurse aides
- 2.96 (state 2.29 · U.S. 2.32)
- Weekend total
- 3.64 (state 3.02 · U.S. 3.42)
- Nursing staff turnover
- 48.6 (state 56.0 · U.S. 45.8)%
- RN turnover
- 47.1 (state 47.8 · U.S. 42.9)%
Inspections
- Last standard inspection
- December 4, 2025
- Health deficiencies (last cycle)
- 2.0 (state 11.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 12 health · 12 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-04 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-17 |
| 2025-12-04 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-17 |
| 2024-08-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-10-04 |
| 2024-08-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-04 |
| 2024-08-22 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-04 |
| 2024-08-22 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-23 |
| 2024-08-22 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-17 |
| 2024-08-22 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-04 |
| 2024-08-22 | Ensure residents have reasonable access to and privacy in their use of communication methods. F0576 · Resident Rights Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-10-04 |
| 2024-03-21 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-04-19 |
| 2023-01-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-02-01 |
| 2023-01-27 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-02-08 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $165,187 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-03-21 | Fine | $165,187 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Forvis Mazars LLP (organization) | Administrator · NOT APPLICABLE | |
| Lewis, Clarissa (individual) | Administrator · NOT APPLICABLE | |
| Malik, Omer (individual) | Administrator · NOT APPLICABLE | |
| Malik, Shafiq (individual) | Administrator · NOT APPLICABLE | |
| Nash, Michael (individual) | Administrator · NOT APPLICABLE | |
| Malik, Omer (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Malik, Shafiq (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Lewis, Clarissa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Malik, Omer (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Malik, Shafiq (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Nash, Michael (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Crystal Oaks?
Crystal Oaks has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.
How many beds does Crystal Oaks have?
It has 131 certified beds and cares for about 121 residents per day.
Has Crystal Oaks been fined?
Yes. CMS lists 1 penalty totaling $165,187 in the last three years.
Who owns Crystal Oaks?
It is part of Shafiq Malik and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Crystal Oaks?
(636) 933-1818. The facility is located at 1500 Calvary Church Road, Festus, MO 63028.
Other nursing homes in Festus
-
Fountainbleau Nursing Center
Nursing Home · Festus, MO · 116 beds
★★★★ -
Superior Manor of Festus, LLC
Nursing Home · Festus, MO · 55 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.