Willow Care Nursing Home
Nursing Home · Willow Springs, MO
CMS certification number265335
Contact & location
2646 State Route 76Willow Springs, MO 65793
Howell County
- Phone
- (417) 469-3152
- ZIP code
- 65793 – all care providers
Facility details
- Certified beds
- 105
- Residents per day
- 68.4 (65% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Willow Health Care INC
- Medicare certified since
- October 21, 1988
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.67 (state 3.43 · U.S. 3.86)
- Registered nurses (RN)
- 0.45 (state 0.46 · U.S. 0.69)
- Licensed practical nurses
- 0.70 (state 0.68 · U.S. 0.86)
- Nurse aides
- 2.52 (state 2.29 · U.S. 2.32)
- Weekend total
- 3.04 (state 3.02 · U.S. 3.42)
- Nursing staff turnover
- 58.6 (state 56.0 · U.S. 45.8)%
- RN turnover
- 20.0 (state 47.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- January 8, 2026
- Health deficiencies (last cycle)
- 4.0 (state 11.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 16 health · 15 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-01-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-03-30 |
| 2026-01-08 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. F0569 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-30 |
| 2026-01-08 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-30 |
| 2026-01-08 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-30 |
| 2024-09-26 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-09-26 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-09-26 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-09-26 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-09-26 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-09-26 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-09-26 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-09-26 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. F0947 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2023-02-10 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-03-22 |
| 2023-02-10 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-22 |
| 2023-02-10 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-22 |
| 2023-02-10 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-22 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Willow Health Care INC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Miller, Sherry (individual) | Corporate Director · NOT APPLICABLE | |
| Ogden, James (individual) | Corporate Director · NOT APPLICABLE | |
| Alter, Shirley (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Clark, Sheila (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Head, Barbara (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Miller, Sherry (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Williamson, Jackie (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willow Care Nursing Home?
Willow Care Nursing Home has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.
How many beds does Willow Care Nursing Home have?
It has 105 certified beds and cares for about 68 residents per day.
Has Willow Care Nursing Home been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Willow Care Nursing Home?
(417) 469-3152. The facility is located at 2646 State Route 76, Willow Springs, MO 65793.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.