New Mark Rehab and Healthcare Center

Nursing Home · Kansas City, MO

CMS overall rating 1/5 For profit - Limited Liability company

CMS certification number265308

Contact & location

11221 North Nashua Drive
Kansas City, MO 64155
Clay County
Phone
(816) 734-4433
ZIP code
64155 – all care providers

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Facility details

Certified beds
199
Residents per day
156.8 (79% occupied)
Ownership
For profit - Limited Liability company
Legal name
New Mark Operator LLC
Chain
Ama Holdings (13 facilities, avg 1.6★)
Medicare certified since
January 8, 1987
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.5
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 2.2
Quality measures★★★★★ 3/5
State avg 2.7
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.51 (state 3.43 · U.S. 3.86)
Registered nurses (RN)
0.37 (state 0.46 · U.S. 0.69)
Licensed practical nurses
0.77 (state 0.68 · U.S. 0.86)
Nurse aides
2.37 (state 2.29 · U.S. 2.32)
Weekend total
3.19 (state 3.02 · U.S. 3.42)
Nursing staff turnover
70.6 (state 56.0 · U.S. 45.8)%
RN turnover
85.7 (state 47.8 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
June 19, 2025
Health deficiencies (last cycle)
14.0 (state 11.5 · U.S. 9.3)
From complaints
10
Citations on record (3 years)
44 health · 36 fire safety · includes actual harm
DateCitationSeverityStatus
2026-01-26 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-27
2026-01-26 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-27
2026-01-06 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-01-07
2025-12-31 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-14
2025-12-31 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-14
2025-11-21 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-11-22
2025-11-21 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-11-22
2025-11-21 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-11-22
2025-09-26 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-09-27
2025-09-26 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-09-07
2025-06-19 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-29
2025-06-19 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-29
2025-06-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-29
2025-06-19 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-29
2025-05-02 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-22
2025-03-26 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-03-27
2024-04-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-05-22
2024-04-11 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-22
2024-04-11 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-22
2024-04-11 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-22
2024-04-11 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-22
2024-04-11 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-22
2024-04-11 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-22
2024-04-11 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-22
2024-04-11 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-22
2024-04-11 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-22
2024-04-11 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-22
2024-04-11 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-22
2024-04-11 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-22
2024-02-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-03-25
2022-09-29 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-11-08
2022-09-29 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-11-08
2022-09-29 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-11-08
2022-09-29 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-11-08
2022-09-29 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-11-08
2022-09-29 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-11-08
2022-09-29 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-11-08
2022-09-29 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-11-08
2022-09-29 Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
F0909 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-11-08
2022-09-29 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-08
2022-09-29 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-08
2022-09-29 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-08
2022-09-29 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-08
2022-09-29 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-08

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $12,279 in fines.

DateTypeAmount
2025-09-26Fine$4,261
2024-02-13Fine$8,018

Ownership & management

NameRoleSince
New Mark Holdings LLC (organization)5%+ Direct Ownership Interest · 100%
Ama Holdings LLC (organization)5%+ Indirect Ownership Interest
Asj New Mark LLC (organization)5%+ Indirect Ownership Interest
Def Holdings LLC (organization)5%+ Indirect Ownership Interest
Marx, Abigail (individual)5%+ Indirect Ownership Interest
Marx, Asher (individual)5%+ Indirect Ownership Interest
New Mark Partners LLC (organization)5%+ Indirect Ownership Interest
Reiss, Dovi (individual)5%+ Indirect Ownership Interest
Wolf, Esther (individual)5%+ Indirect Ownership Interest
Wolf, Jacques (individual)5%+ Indirect Ownership Interest
Ydsr LLC (organization)5%+ Indirect Ownership Interest
Locust Point Private Credit Fund III LP (organization)5%+ Mortgage Interest · NOT APPLICABLE
New Mark Property LLC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Bestgen, Devan (individual)Administrator · NOT APPLICABLE
LTC Consulting Services LLC (organization)Administrator · NOT APPLICABLE
M13 Family Trust (organization)Administrator · NOT APPLICABLE
Mo New Mark Property LLC (organization)Administrator · NOT APPLICABLE
New Mark Property Holdings LLC (organization)Administrator · NOT APPLICABLE
New Mark Property LLC (organization)Administrator · NOT APPLICABLE
Reiss, Dovi (individual)Administrator · NOT APPLICABLE
Stockard, Karen (individual)Administrator · NOT APPLICABLE
W5 Family Trust (organization)Administrator · NOT APPLICABLE
Ydsr LLC (organization)Administrator · NOT APPLICABLE
Yocum, Russell (individual)Administrator · NOT APPLICABLE
Reiss, Dovi (individual)Managing Control - Governing Body · NOT APPLICABLE
Yocum, Russell (individual)Managing Control - Governing Body · NOT APPLICABLE
Marx, Asher (individual)Operational/managerial Control · NOT APPLICABLE
Wolf, Jacques (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of New Mark Rehab and Healthcare Center?

New Mark Rehab and Healthcare Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.

How many beds does New Mark Rehab and Healthcare Center have?

It has 199 certified beds and cares for about 157 residents per day.

Has New Mark Rehab and Healthcare Center been fined?

Yes. CMS lists 2 penalties totaling $12,279 in the last three years.

Who owns New Mark Rehab and Healthcare Center?

It is part of Ama Holdings and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of New Mark Rehab and Healthcare Center?

(816) 734-4433. The facility is located at 11221 North Nashua Drive, Kansas City, MO 64155.

Other nursing homes in Kansas City

Compare all nursing homes in Kansas City, MO →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.