Heart of the Ozarks Healthcare Center
Nursing Home · Ava, MO
CMS certification number265254
Contact & location
2004 Crestview StreetAva, MO 65608
Douglas County
- Phone
- (417) 683-4129
- ZIP code
- 65608 – all care providers
Facility details
- Certified beds
- 120
- Residents per day
- 75.0 (63% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Ava No 1 INC
- Chain
- Circle B Enterprises (36 facilities, avg 2.5★)
- Medicare certified since
- June 4, 1984
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.37 (state 3.43 · U.S. 3.86)
- Registered nurses (RN)
- 0.51 (state 0.46 · U.S. 0.69)
- Licensed practical nurses
- 0.41 (state 0.68 · U.S. 0.86)
- Nurse aides
- 2.45 (state 2.29 · U.S. 2.32)
- Weekend total
- 2.91 (state 3.02 · U.S. 3.42)
- Nursing staff turnover
- 52.9 (state 56.0 · U.S. 45.8)%
- RN turnover
- 41.7 (state 47.8 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- August 22, 2024
- Health deficiencies (last cycle)
- 6.0 (state 11.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 23 health · 4 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-03-25 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. F0728 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-09 |
| 2024-08-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-10-06 |
| 2024-08-22 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-06 |
| 2024-08-22 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-06 |
| 2024-08-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-06 |
| 2024-08-22 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-06 |
| 2024-08-22 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-06 |
| 2024-05-03 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-24 |
| 2022-11-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-12-18 |
| 2022-11-03 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-12-18 |
| 2022-11-03 | Assure that each resident’s assessment is updated at least once every 3 months. F0638 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-18 |
| 2022-11-03 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-18 |
| 2022-11-03 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-18 |
| 2022-11-03 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-18 |
| 2022-11-03 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-18 |
| 2019-10-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2019-12-19 |
| 2019-10-22 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2019-12-06 |
| 2019-10-22 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2019-12-06 |
| 2019-10-22 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2019-12-06 |
| 2019-10-22 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2019-12-06 |
| 2019-10-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-12-06 |
| 2019-10-22 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-12-06 |
| 2019-10-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-12-06 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Ava Exempt TR (organization) | 5%+ Direct Ownership Interest · 100% | |
| Agh1 LLC (organization) | Administrator · NOT APPLICABLE | |
| Ava Re LLC (organization) | Administrator · NOT APPLICABLE | |
| Beaird, Todd (individual) | Administrator · NOT APPLICABLE | |
| Cavero, Fernando (individual) | Administrator · NOT APPLICABLE | |
| Cutbirth, Brandee (individual) | Administrator · NOT APPLICABLE | |
| DCB Real Estate Partnership LP (organization) | Administrator · NOT APPLICABLE | |
| FG LLC (organization) | Administrator · NOT APPLICABLE | |
| Forvis Mazars LLP (organization) | Administrator · NOT APPLICABLE | |
| Mid States INC (organization) | Administrator · NOT APPLICABLE | |
| Sovereign Healthcare Group LLC (organization) | Administrator · NOT APPLICABLE | |
| Van De Ven LLC (organization) | Administrator · NOT APPLICABLE | |
| Bedell, Donald (individual) | Corporate Director · NOT APPLICABLE | |
| Beaird, Todd (individual) | Corporate Officer · NOT APPLICABLE | |
| Bedell, Donald (individual) | Corporate Officer · NOT APPLICABLE | |
| Bedell, Bryan (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Agh1 LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Bedell, Donald (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Cavero, Fernando (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Cutbirth, Brandee (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sovereign Healthcare Group LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Ava Exempt TR (organization) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Heart of the Ozarks Healthcare Center?
Heart of the Ozarks Healthcare Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.
How many beds does Heart of the Ozarks Healthcare Center have?
It has 120 certified beds and cares for about 75 residents per day.
Has Heart of the Ozarks Healthcare Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Heart of the Ozarks Healthcare Center?
It is part of Circle B Enterprises and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Heart of the Ozarks Healthcare Center?
(417) 683-4129. The facility is located at 2004 Crestview Street, Ava, MO 65608.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.