Hermitage Nursing & Rehab

Nursing Home · Hermitage, MO

CMS overall rating 3/5 Abuse citation For profit - Limited Liability company

CMS certification number265239
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

18599 First Street
Hermitage, MO 65668
Hickory County
Phone
(417) 745-2111
ZIP code
65668 – all care providers

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Facility details

Certified beds
120
Residents per day
64.3 (54% occupied)
Ownership
For profit - Limited Liability company
Legal name
N & R of Hermitage LLC
Chain
James & Judy Lincoln (56 facilities, avg 2.4★)
Medicare certified since
July 2, 1984
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.5
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 2.2
Quality measures★★★★★ 5/5
State avg 2.7
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
2.84 (state 3.43 · U.S. 3.86)
Registered nurses (RN)
0.37 (state 0.46 · U.S. 0.69)
Licensed practical nurses
0.37 (state 0.68 · U.S. 0.86)
Nurse aides
2.10 (state 2.29 · U.S. 2.32)
Weekend total
2.29 (state 3.02 · U.S. 3.42)
Nursing staff turnover
53.8 (state 56.0 · U.S. 45.8)%
RN turnover
42.9 (state 47.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
December 12, 2025
Health deficiencies (last cycle)
12.0 (state 11.5 · U.S. 9.3)
From complaints
8
Citations on record (3 years)
23 health · 9 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-05-11 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-06-01
2026-03-05 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2026-04-20
2026-03-05 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-06-01
2026-03-05 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-01
2026-03-05 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-20
2026-03-05 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-20
2026-03-05 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-20
2026-03-05 Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
F0773 · Administration Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-20
2025-12-12 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-01-26
2025-12-12 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-26
2025-12-12 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-26
2025-12-12 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-26
2024-02-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-03-17
2024-02-01 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-17
2024-02-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-17
2024-02-01 Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
F0678 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-17
2024-02-01 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-17
2022-01-13 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-02-27
2022-01-13 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-02-27
2022-01-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-02-27
2022-01-13 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-02-27
2022-01-13 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-02-27
2022-01-13 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-02-27

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $78,550 in fines.

DateTypeAmount
2026-03-05Fine$78,550

Ownership & management

NameRoleSince
Lincoln, James (individual)5%+ Direct Ownership Interest · 50%
Lincoln, Judy (individual)5%+ Direct Ownership Interest · 50%
LTC Management Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
Spence, Jaquelyne (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Hermitage Nursing & Rehab?

Hermitage Nursing & Rehab has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.

How many beds does Hermitage Nursing & Rehab have?

It has 120 certified beds and cares for about 64 residents per day.

Has Hermitage Nursing & Rehab been fined?

Yes. CMS lists 1 penalty totaling $78,550 in the last three years.

Who owns Hermitage Nursing & Rehab?

It is part of James & Judy Lincoln and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Hermitage Nursing & Rehab?

(417) 745-2111. The facility is located at 18599 First Street, Hermitage, MO 65668.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.