Westwood Hills Health & Rehabilitation Center

Nursing Home · Poplar Bluff, MO

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number265193

Contact & location

3100 Warrior Lane
Poplar Bluff, MO 63901
Butler County
Phone
(573) 785-0851
ZIP code
63901 – all care providers

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Facility details

Certified beds
132
Residents per day
79.2 (60% occupied)
Ownership
For profit - Limited Liability company
Legal name
Helia Healthcare of Poplar Bluff LLC
Chain
Helia Healthcare (13 facilities, avg 2.2★)
Medicare certified since
February 15, 1983
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.5
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 2.2
Quality measures★★★★★ 4/5
State avg 2.7
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
2.76 (state 3.43 · U.S. 3.86)
Registered nurses (RN)
0.56 (state 0.46 · U.S. 0.69)
Licensed practical nurses
0.25 (state 0.68 · U.S. 0.86)
Nurse aides
1.96 (state 2.29 · U.S. 2.32)
Weekend total
2.50 (state 3.02 · U.S. 3.42)
Nursing staff turnover
47.4 (state 56.0 · U.S. 45.8)%
RN turnover
44.4 (state 47.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
December 5, 2025
Health deficiencies (last cycle)
4.0 (state 11.5 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
19 health · 9 fire safety
DateCitationSeverityStatus
2025-12-05 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-09
2025-12-05 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-09
2025-12-05 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-09
2025-12-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-09
2024-08-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-22 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-22 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-22 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-22 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-22 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-22 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-22 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-22 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2023-03-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-04-21
2023-03-10 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-04-21
2023-03-10 The resident has the right to receive notices in a format and a language he or she understands.
F0574 · Resident Rights Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2023-04-21
2023-03-10 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F0577 · Resident Rights Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2023-04-21
2023-03-10 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2023-04-21

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Miller, Stephen (individual)5%+ Direct Ownership Interest · 100%
Miller, Stephen (individual)Contracted Managing Employee · NOT APPLICABLE
Miller, Stephen (individual)Corporate Officer · NOT APPLICABLE
Martin, Joetta (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Westwood Hills Health & Rehabilitation Center?

Westwood Hills Health & Rehabilitation Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.

How many beds does Westwood Hills Health & Rehabilitation Center have?

It has 132 certified beds and cares for about 79 residents per day.

Has Westwood Hills Health & Rehabilitation Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Westwood Hills Health & Rehabilitation Center?

It is part of Helia Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Westwood Hills Health & Rehabilitation Center?

(573) 785-0851. The facility is located at 3100 Warrior Lane, Poplar Bluff, MO 63901.

Other nursing homes in Poplar Bluff

Compare all nursing homes in Poplar Bluff, MO →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.