Friendship Village Sunset Hills

Nursing Home · Saint Louis, MO

CMS overall rating 3/5 Non profit - Corporation

CMS certification number265136

Contact & location

12651 Village Circle Drive
Saint Louis, MO 63127
St. Louis County
Phone
(314) 270-7777
ZIP code
63127 – all care providers

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Facility details

Certified beds
144
Residents per day
130.6 (91% occupied)
Ownership
Non profit - Corporation
Legal name
Friendship Village of South County
Medicare certified since
December 19, 1978
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.5
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 2.2
Quality measures★★★★★ 4/5
State avg 2.7
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.60 (state 3.43 · U.S. 3.86)
Registered nurses (RN)
0.54 (state 0.46 · U.S. 0.69)
Licensed practical nurses
1.11 (state 0.68 · U.S. 0.86)
Nurse aides
2.95 (state 2.29 · U.S. 2.32)
Weekend total
4.43 (state 3.02 · U.S. 3.42)
Nursing staff turnover
48.1 (state 56.0 · U.S. 45.8)%
RN turnover
38.9 (state 47.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 28, 2025
Health deficiencies (last cycle)
9.0 (state 11.5 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
24 health · 3 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-01-28 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-28 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-28
2025-01-28 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-28 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-28 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-28 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-28 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-28 Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-28 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2024-04-15 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-03-18
2024-02-01 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-02-23
2023-09-28 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-11-12
2023-09-28 Prepare residents for a safe transfer or discharge from the nursing home.
F0624 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-12
2023-09-28 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-12
2023-09-28 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-12
2023-09-28 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-12
2023-09-28 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-12
2023-09-28 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-12
2019-08-28 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-10-04
2019-08-28 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-10-04
2019-08-28 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-10-04
2019-08-28 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-10-04
2019-08-28 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-10-04
2019-08-28 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2019-10-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $14,433 in fines.

DateTypeAmount
2024-04-15Fine$14,433

Ownership & management

NameRoleSince
FV Services, INC (organization)5%+ Direct Ownership Interest · 100%
Brosch, Sirisha (individual)Administrator · NOT APPLICABLE
FV Services, INC (organization)Administrator · NOT APPLICABLE
Liverar, Bobbie (individual)Administrator · NOT APPLICABLE
Bolstad, Cindy (individual)Corporate Director · NOT APPLICABLE
Klinger, Jeffrey (individual)Corporate Director · NOT APPLICABLE
Utley, Keith (individual)Corporate Director · NOT APPLICABLE
Walsh, James (individual)Corporate Director · NOT APPLICABLE
Zimmermann, Joan (individual)Corporate Director · NOT APPLICABLE
Utley, Keith (individual)Corporate Officer · NOT APPLICABLE
Walsh, James (individual)Corporate Officer · NOT APPLICABLE
Wright, Joshua (individual)Corporate Officer · NOT APPLICABLE
Brosch, Sirisha (individual)Operational/managerial Control · NOT APPLICABLE
Liverar, Bobbie (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Friendship Village Sunset Hills?

Friendship Village Sunset Hills has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.

How many beds does Friendship Village Sunset Hills have?

It has 144 certified beds and cares for about 131 residents per day.

Has Friendship Village Sunset Hills been fined?

Yes. CMS lists 1 penalty totaling $14,433 in the last three years.

What is the phone number of Friendship Village Sunset Hills?

(314) 270-7777. The facility is located at 12651 Village Circle Drive, Saint Louis, MO 63127.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.