Dugan Memorial Home

Nursing Home · West Point, MS

CMS overall rating 5/5 For profit - Corporation

CMS certification number255313

Contact & location

26894 East Main Street
West Point, MS 39773
Clay County
Phone
(662) 494-3640
ZIP code
39773 – all care providers

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Facility details

Certified beds
60
Residents per day
51.4 (86% occupied)
Ownership
For profit - Corporation
Legal name
Dugan Memorial Home, INC.
Medicare certified since
July 1, 2005
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 2.8
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.8
Quality measures★★★★★ 4/5
State avg 2.2
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.12 (state 4.18 · U.S. 3.86)
Registered nurses (RN)
0.88 (state 0.64 · U.S. 0.69)
Licensed practical nurses
0.93 (state 1.11 · U.S. 0.86)
Nurse aides
3.30 (state 2.43 · U.S. 2.32)
Weekend total
4.04 (state 3.51 · U.S. 3.42)
Nursing staff turnover
48.7 (state 45.7 · U.S. 45.8)%
RN turnover
41.7 (state 38.4 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 18, 2026
Health deficiencies (last cycle)
3.0 (state 6.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
11 health · 3 fire safety · includes actual harm
DateCitationSeverityStatus
2026-03-18 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-21
2026-03-18 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-21
2026-03-18 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-21
2025-06-16 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-07-07
2024-09-26 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-12
2024-09-26 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-12
2024-09-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-12
2024-06-11 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-18
2023-07-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-08-15
2023-07-13 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-15
2023-07-13 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $8,788 in fines.

DateTypeAmount
2025-06-16Fine$8,788

Ownership & management

NameRoleSince
Dugan Memorial Home, INC. (organization)5%+ Direct Ownership Interest
Arthur, Allison (individual)Administrator · NOT APPLICABLE
Dugan Memorial Home, INC. (organization)Administrator · NOT APPLICABLE
Moffett, Mitchell (individual)Administrator · NOT APPLICABLE
Vance, Christie (individual)Administrator · NOT APPLICABLE
Zuelzke, James (individual)Administrator · NOT APPLICABLE
Arthur, Allison (individual)Corporate Director · NOT APPLICABLE
Vance, Christie (individual)Corporate Officer · NOT APPLICABLE
Zuelzke, James (individual)Corporate Officer · NOT APPLICABLE
Arthur, Allison (individual)Operational/managerial Control · NOT APPLICABLE
Dugan Memorial Home, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Vance, Christie (individual)Operational/managerial Control · NOT APPLICABLE
Zuelzke, James (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Dugan Memorial Home?

Dugan Memorial Home has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.8-star average in Mississippi.

How many beds does Dugan Memorial Home have?

It has 60 certified beds and cares for about 51 residents per day.

Has Dugan Memorial Home been fined?

Yes. CMS lists 1 penalty totaling $8,788 in the last three years.

What is the phone number of Dugan Memorial Home?

(662) 494-3640. The facility is located at 26894 East Main Street, West Point, MS 39773.

Other nursing homes in West Point

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.