Willow Creek Retirement Center
Nursing Home · Byram, MS
CMS certification number255300
Contact & location
49 Willow Creek LaneByram, MS 39272
Hinds County
- Phone
- (601) 863-4201
- ZIP code
- 39272 – all care providers
Facility details
- Certified beds
- 88
- Residents per day
- 79.3 (90% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Wcrl, LLC
- Chain
- Briar Hill Management (6 facilities, avg 3.2★)
- Medicare certified since
- August 1, 2003
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.05 (state 4.18 · U.S. 3.86)
- Registered nurses (RN)
- 0.55 (state 0.64 · U.S. 0.69)
- Licensed practical nurses
- 1.09 (state 1.11 · U.S. 0.86)
- Nurse aides
- 2.41 (state 2.43 · U.S. 2.32)
- Weekend total
- 3.64 (state 3.51 · U.S. 3.42)
- Nursing staff turnover
- 52.9 (state 45.7 · U.S. 45.8)%
- RN turnover
- 57.1 (state 38.4 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 5, 2026
- Health deficiencies (last cycle)
- 10.0 (state 6.7 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 26 health · 2 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-04 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-09 |
| 2026-06-04 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-09 |
| 2026-03-05 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-04-06 |
| 2026-03-05 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-06 |
| 2026-03-05 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-06 |
| 2026-03-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-06 |
| 2026-03-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-06 |
| 2026-03-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-06 |
| 2026-03-05 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-06 |
| 2026-01-06 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-02-05 |
| 2024-11-07 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-04 |
| 2024-11-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-04 |
| 2024-11-07 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-04 |
| 2024-11-07 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-04 |
| 2024-09-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-09-05 |
| 2024-05-24 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-04 |
| 2024-03-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-15 |
| 2024-03-13 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-15 |
| 2023-08-11 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-09-23 |
| 2023-08-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-09-23 |
| 2023-02-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-03-29 |
| 2023-02-23 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-29 |
| 2023-02-23 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-29 |
| 2023-02-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-29 |
| 2023-02-23 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-29 |
| 2023-02-23 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-29 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $8,018 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-09-12 | Fine | $8,018 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Briar Hill Management, LLC (organization) | Administrator · NOT APPLICABLE | |
| Burlison, Sandy (individual) | Administrator · NOT APPLICABLE | |
| Burns, Sharon (individual) | Administrator · NOT APPLICABLE | |
| Estes, Timothy (individual) | Administrator · NOT APPLICABLE | |
| Green, Donna (individual) | Administrator · NOT APPLICABLE | |
| King, Curtis (individual) | Administrator · NOT APPLICABLE | |
| Muha, Ashley (individual) | Administrator · NOT APPLICABLE | |
| Omnicare LLC (organization) | Administrator · NOT APPLICABLE | |
| Philippe, Lynn (individual) | Administrator · NOT APPLICABLE | |
| Rotolo, David (individual) | Administrator · NOT APPLICABLE | |
| Rotolo, Robert (individual) | Administrator · NOT APPLICABLE | |
| Rubertino, Frosini (individual) | Administrator · NOT APPLICABLE | |
| Walters, Johnnie (individual) | Administrator · NOT APPLICABLE | |
| WCR LLC (organization) | Administrator · NOT APPLICABLE | |
| White, Deborah (individual) | Administrator · NOT APPLICABLE | |
| Whitlow, Carrie (individual) | Administrator · NOT APPLICABLE | |
| Philippe, Lynn (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Rotolo, David (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Rotolo, Robert (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Briar Hill Management, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Burlison, Sandy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Burns, Sharon (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Green, Donna (individual) | Operational/managerial Control · NOT APPLICABLE | |
| King, Curtis (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Muha, Ashley (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rotolo, David (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rotolo, Robert (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Walters, Johnnie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| White, Deborah (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Whitlow, Carrie (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willow Creek Retirement Center?
Willow Creek Retirement Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.8-star average in Mississippi.
How many beds does Willow Creek Retirement Center have?
It has 88 certified beds and cares for about 79 residents per day.
Has Willow Creek Retirement Center been fined?
Yes. CMS lists 1 penalty totaling $8,018 in the last three years.
Who owns Willow Creek Retirement Center?
It is part of Briar Hill Management and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Willow Creek Retirement Center?
(601) 863-4201. The facility is located at 49 Willow Creek Lane, Byram, MS 39272.
Other nursing homes in Byram
-
Edgewood Health & Rehabilitation
Nursing Home · Byram, MS · 119 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.