Hilltop Manor Health and Rehabilitation Center

Nursing Home · Union, MS

CMS overall rating 3/5 For profit - Corporation

CMS certification number255260

Contact & location

101 Kirkland Street
Union, MS 39365
Neshoba County
Phone
(601) 774-8233
ZIP code
39365 – all care providers

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Facility details

Certified beds
60
Residents per day
55.3 (92% occupied)
Ownership
For profit - Corporation
Legal name
101 Kirkland Street Opco LLC
Chain
Avardis Health (38 facilities, avg 2.0★)
Medicare certified since
April 1, 2000
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.8
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.8
Quality measures★★★★★ 1/5
State avg 2.2
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.49 (state 4.18 · U.S. 3.86)
Registered nurses (RN)
1.42 (state 0.64 · U.S. 0.69)
Licensed practical nurses
0.20 (state 1.11 · U.S. 0.86)
Nurse aides
1.86 (state 2.43 · U.S. 2.32)
Weekend total
3.04 (state 3.51 · U.S. 3.42)
Nursing staff turnover
44.8 (state 45.7 · U.S. 45.8)%
RN turnover
12.5 (state 38.4 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
December 5, 2024
Health deficiencies (last cycle)
8.0 (state 6.7 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
25 health · 1 fire safety
DateCitationSeverityStatus
2026-03-30 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Past Non-Compliance
2024-12-05 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-06
2024-12-05 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-06
2024-12-05 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-06
2024-12-05 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-06
2024-12-05 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-06
2024-12-05 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-06
2024-12-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-06
2023-08-03 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-09-14
2023-08-03 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-09-14
2023-08-03 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-09-14
2023-08-03 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-14
2023-08-03 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-14
2023-08-03 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-14
2023-08-03 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-14
2023-08-03 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-14
2023-08-03 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-14
2023-08-03 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-14
2023-08-03 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-14
2022-01-06 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-03-06
2022-01-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-03-06
2022-01-06 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-03-06
2022-01-06 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-03-06
2022-01-06 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-03-06
2022-01-06 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-03-06

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
FC Encore Union LLC (organization)5%+ Security Interest · NOT APPLICABLE
FC Encore Union LLC (organization)Administrator · NOT APPLICABLE
Hoback, Tiffany (individual)Administrator · NOT APPLICABLE
Jones, Tequilla (individual)Administrator · NOT APPLICABLE
Pace-Kilpatrick, Melisa (individual)Administrator · NOT APPLICABLE
Perry, William (individual)Administrator · NOT APPLICABLE
SNF MGR LLC (organization)Administrator · NOT APPLICABLE
Tate, Crystal (individual)Administrator · NOT APPLICABLE
Thomas, John (individual)Administrator · NOT APPLICABLE
North of Decatur Parentco LLC (organization)Direct Ownership Interest · NOT APPLICABLE
Msop Holdco LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Neshoba Holdco LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Nu C II Irrevocable Trust (organization)Indirect Ownership Interest · NOT APPLICABLE
Nu C Irrevocable Trust (organization)Indirect Ownership Interest · NOT APPLICABLE
SNF Care Centers LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Zenith Holdco II LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Zenith Holdco LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Hoback, Tiffany (individual)Managing Control - Governing Body · NOT APPLICABLE
Hoback, Tiffany (individual)Operational/managerial Control · NOT APPLICABLE
Jones, Tequilla (individual)Operational/managerial Control · NOT APPLICABLE
Pace-Kilpatrick, Melisa (individual)Operational/managerial Control · NOT APPLICABLE
Perry, William (individual)Operational/managerial Control · NOT APPLICABLE
SNF MGR LLC (organization)Operational/managerial Control · NOT APPLICABLE
Tate, Crystal (individual)Operational/managerial Control · NOT APPLICABLE
Thomas, John (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Hilltop Manor Health and Rehabilitation Center?

Hilltop Manor Health and Rehabilitation Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.8-star average in Mississippi.

How many beds does Hilltop Manor Health and Rehabilitation Center have?

It has 60 certified beds and cares for about 55 residents per day.

Has Hilltop Manor Health and Rehabilitation Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Hilltop Manor Health and Rehabilitation Center?

It is part of Avardis Health and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Hilltop Manor Health and Rehabilitation Center?

(601) 774-8233. The facility is located at 101 Kirkland Street, Union, MS 39365.

Other nursing homes in Union

Compare all nursing homes in Union, MS →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.