The Windsor Place

Nursing Home · Columbus, MS

CMS overall rating 1/5 For profit - Corporation

CMS certification number255257

Contact & location

81 Windsor Boulevard
Columbus, MS 39702
Lowndes County
Phone
(662) 241-5518
ZIP code
39702 – all care providers

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Facility details

Certified beds
140
Residents per day
126.0 (90% occupied)
Ownership
For profit - Corporation
Legal name
Windsor Place Nursing Center INC
Medicare certified since
February 18, 1999
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.8
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.8
Quality measures★★★★★ 1/5
State avg 2.2
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.57 (state 4.18 · U.S. 3.86)
Registered nurses (RN)
0.51 (state 0.64 · U.S. 0.69)
Licensed practical nurses
0.88 (state 1.11 · U.S. 0.86)
Nurse aides
2.17 (state 2.43 · U.S. 2.32)
Weekend total
3.04 (state 3.51 · U.S. 3.42)
Nursing staff turnover
45.0 (state 45.7 · U.S. 45.8)%
RN turnover
35.7 (state 38.4 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
October 9, 2024
Health deficiencies (last cycle)
11.0 (state 6.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
26 health · 1 fire safety · includes actual harm
DateCitationSeverityStatus
2024-10-09 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
G
Actual harm
Corrected 2024-11-06
2024-10-09 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2024-11-06
2024-10-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-11-06
2024-10-09 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-11-06
2024-10-09 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-06
2024-10-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-06
2024-10-09 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-06
2024-10-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-06
2024-10-09 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-06
2024-10-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-06
2024-10-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-06
2024-05-16 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-20
2023-07-27 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-05
2023-07-27 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-05
2023-07-27 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-05
2023-07-27 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-05
2023-07-27 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-05
2023-07-27 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-05
2023-07-27 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-05
2023-07-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-05
2021-10-28 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
H
Actual harm
Corrected 2021-11-18
2021-10-28 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
H
Actual harm
Corrected 2021-11-18
2021-10-28 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2021-11-18
2021-10-28 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-11-18
2021-10-28 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-11-18
2021-10-28 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-11-18

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $10,839 in fines.

DateTypeAmount
2024-10-09Fine$5,420
2024-10-09Fine$5,419

Ownership & management

NameRoleSince
Mascarenas, Sandra (individual)5%+ Direct Ownership Interest · 12%
Phillips, Gregory (individual)5%+ Direct Ownership Interest · 12%
Phillips, Helen (individual)5%+ Direct Ownership Interest · 12%
Phillips, Kenneth (individual)5%+ Direct Ownership Interest · 12%
Phillips, Oliver (individual)5%+ Direct Ownership Interest · 52%
Windsor Place Nursing Center INC (organization)5%+ Direct Ownership Interest
Fulcher, Todd (individual)Administrator · NOT APPLICABLE
Mascarenas, Sandra (individual)Administrator · NOT APPLICABLE
Phillips, Gregory (individual)Administrator · NOT APPLICABLE
Phillips, Helen (individual)Administrator · NOT APPLICABLE
Phillips, Kenneth (individual)Administrator · NOT APPLICABLE
Phillips, Oliver (individual)Administrator · NOT APPLICABLE
Windsor Place Nursing Center INC (organization)Administrator · NOT APPLICABLE
Phillips, Gregory (individual)Corporate Officer · NOT APPLICABLE
Phillips, Helen (individual)Corporate Officer · NOT APPLICABLE
Phillips, Kenneth (individual)Corporate Officer · NOT APPLICABLE
Phillips, Oliver (individual)Corporate Officer · NOT APPLICABLE
Fulcher, Todd (individual)Operational/managerial Control · NOT APPLICABLE
Phillips, Gregory (individual)Operational/managerial Control · NOT APPLICABLE
Phillips, Kenneth (individual)Operational/managerial Control · NOT APPLICABLE
Phillips, Oliver (individual)Operational/managerial Control · NOT APPLICABLE
Windsor Place Nursing Center INC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of The Windsor Place?

The Windsor Place has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.8-star average in Mississippi.

How many beds does The Windsor Place have?

It has 140 certified beds and cares for about 126 residents per day.

Has The Windsor Place been fined?

Yes. CMS lists 2 penalties totaling $10,839 in the last three years.

What is the phone number of The Windsor Place?

(662) 241-5518. The facility is located at 81 Windsor Boulevard, Columbus, MS 39702.

Other nursing homes in Columbus

Compare all nursing homes in Columbus, MS →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.