Sunplex Sub-Acute Center
Nursing Home · Ocean Springs, MS
CMS certification number255244
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
6520 Sunscope DriveOcean Springs, MS 39564
Jackson County
- Phone
- (228) 875-1177
- ZIP code
- 39564 – all care providers
Facility details
- Certified beds
- 73
- Residents per day
- 58.3 (80% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- CLC of Ocean Springs, LLC
- Chain
- Community Eldercare Services (17 facilities, avg 2.0★)
- Medicare certified since
- January 8, 1997
- Participates in
- Medicare and Medicaid
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.39 (state 4.18 · U.S. 3.86)
- Registered nurses (RN)
- 0.46 (state 0.64 · U.S. 0.69)
- Licensed practical nurses
- 0.82 (state 1.11 · U.S. 0.86)
- Nurse aides
- 2.11 (state 2.43 · U.S. 2.32)
- Weekend total
- 3.01 (state 3.51 · U.S. 3.42)
- Nursing staff turnover
- 48.3 (state 45.7 · U.S. 45.8)%
- RN turnover
- 66.7 (state 38.4 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- October 28, 2025
- Health deficiencies (last cycle)
- 15.0 (state 6.7 · U.S. 9.3)
- From complaints
- 7
- Citations on record (3 years)
- 41 health · 1 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-02 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-11 |
| 2025-10-28 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies · complaint inspection |
L Immediate jeopardy to resident health or safety |
Corrected 2025-11-14 |
| 2025-10-28 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865 · Administration Deficiencies · complaint inspection |
L Immediate jeopardy to resident health or safety |
Corrected 2025-11-14 |
| 2025-10-28 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
L Immediate jeopardy to resident health or safety |
Corrected 2025-11-14 |
| 2025-10-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
K Immediate jeopardy to resident health or safety |
Corrected 2025-11-14 |
| 2025-10-28 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
K Immediate jeopardy to resident health or safety |
Corrected 2025-11-14 |
| 2025-10-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-11-14 |
| 2025-10-28 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-14 |
| 2025-10-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-14 |
| 2025-10-28 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-14 |
| 2025-10-28 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-14 |
| 2025-10-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-14 |
| 2025-10-28 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-14 |
| 2025-10-28 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-14 |
| 2025-09-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Past Non-Compliance |
| 2025-01-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-02-13 |
| 2025-01-27 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-13 |
| 2024-10-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-23 |
| 2024-07-17 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-08-16 |
| 2024-07-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-08-16 |
| 2024-07-17 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. F0851 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-08-16 |
| 2024-07-17 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-16 |
| 2024-07-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-16 |
| 2024-07-17 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-16 |
| 2024-07-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-16 |
| 2024-03-15 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-25 |
| 2023-09-28 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-10-24 |
| 2023-09-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-10-24 |
| 2023-09-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-10-24 |
| 2023-09-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-10-24 |
| 2023-09-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-10-24 |
| 2023-09-28 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-10-24 |
| 2023-09-28 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-10-24 |
| 2023-09-28 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-10-24 |
| 2023-08-17 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-09-19 |
| 2023-08-17 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-19 |
| 2022-06-30 | Assess the resident when there is a significant change in condition F0637 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-12 |
| 2022-06-30 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-12 |
| 2022-06-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-12 |
| 2022-06-30 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-12 |
| 2022-06-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-12 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $144,927 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-10-28 | Fine | $118,303 |
| 2025-09-24 | Fine | $12,428 |
| 2025-01-27 | Fine | $14,196 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Carter, Brittany (individual) | Administrator · NOT APPLICABLE | |
| Community Eldercare Services, LLC (organization) | Administrator · NOT APPLICABLE | |
| Community Living Centers, LLC (organization) | Administrator · NOT APPLICABLE | |
| Hoover, Rick (individual) | Administrator · NOT APPLICABLE | |
| Community Living Centers, LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Wright, Douglas (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Carter, Brittany (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Community Eldercare Services, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Hoover, Rick (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Sunplex Sub-Acute Center?
Sunplex Sub-Acute Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.8-star average in Mississippi.
How many beds does Sunplex Sub-Acute Center have?
It has 73 certified beds and cares for about 58 residents per day.
Has Sunplex Sub-Acute Center been fined?
Yes. CMS lists 3 penalties totaling $144,927 in the last three years.
Who owns Sunplex Sub-Acute Center?
It is part of Community Eldercare Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Sunplex Sub-Acute Center?
(228) 875-1177. The facility is located at 6520 Sunscope Drive, Ocean Springs, MS 39564.
Other nursing homes in Ocean Springs
-
Ocean Springs Health & Rehabilitation Center
Nursing Home · Ocean Springs, MS · 115 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.