Crystal Rehabilitation and Healthcare Center

Nursing Home · Greenwood, MS

CMS overall rating 1/5 For profit - Corporation

CMS certification number255154

Contact & location

902 SGT John a Pittman Drive
Greenwood, MS 38930
Leflore County
Phone
(662) 453-9173
ZIP code
38930 – all care providers

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Facility details

Certified beds
100
Residents per day
75.4 (75% occupied)
Ownership
For profit - Corporation
Legal name
Nexion Health at Greenwood INC
Chain
Nexion Health (51 facilities, avg 2.2★)
Medicare certified since
September 1, 1992
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.8
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.8
Quality measures★★★★★ 2/5
State avg 2.2
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.99 (state 4.18 · U.S. 3.86)
Registered nurses (RN)
0.62 (state 0.64 · U.S. 0.69)
Licensed practical nurses
0.82 (state 1.11 · U.S. 0.86)
Nurse aides
2.56 (state 2.43 · U.S. 2.32)
Weekend total
3.71 (state 3.51 · U.S. 3.42)
Nursing staff turnover
34.1 (state 45.7 · U.S. 45.8)%
RN turnover
50.0 (state 38.4 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
October 24, 2024
Health deficiencies (last cycle)
14.0 (state 6.7 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
27 health · 1 fire safety · includes actual harm
DateCitationSeverityStatus
2025-12-09 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-12-30
2024-10-24 Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-24 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-24 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-24 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-24 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-24 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-24 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-24 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-24 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-24 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-24 Provide appropriate foot care.
F0687 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-24 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-24 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-06-26 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-19
2023-09-14 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-16
2023-05-25 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-21
2023-05-25 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-21
2023-05-25 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-21
2023-05-25 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-21
2023-05-25 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-21
2023-05-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-21
2021-03-25 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2021-04-23
2021-03-25 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-04-23
2021-03-25 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-04-23
2021-03-25 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-04-23
2021-03-25 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-04-23

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $8,788 in fines.

DateTypeAmount
2025-12-09Fine$8,788

Ownership & management

NameRoleSince
Nexion Health of Ohi INC (organization)5%+ Direct Ownership Interest · 100%
Bolt, Bretton (individual)5%+ Indirect Ownership Interest
Kirley, Francis (individual)5%+ Indirect Ownership Interest
Nexion Health Leasing, INC. (organization)5%+ Indirect Ownership Interest
Nexion Health, INC. (organization)5%+ Indirect Ownership Interest
Kirley, Francis (individual)Corporate Director · NOT APPLICABLE
Lee, Brian (individual)Corporate Director · NOT APPLICABLE
Oswald, John (individual)Corporate Director · NOT APPLICABLE
Riner, Meera (individual)Corporate Director · NOT APPLICABLE
Kirley, Francis (individual)Corporate Officer · NOT APPLICABLE
Lee, Brian (individual)Corporate Officer · NOT APPLICABLE
Pierce, Daniel (individual)Corporate Officer · NOT APPLICABLE
Riner, Meera (individual)Corporate Officer · NOT APPLICABLE
Kirley, Francis (individual)Operational/managerial Control · NOT APPLICABLE
Jackson, Zakiyo (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Crystal Rehabilitation and Healthcare Center?

Crystal Rehabilitation and Healthcare Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.8-star average in Mississippi.

How many beds does Crystal Rehabilitation and Healthcare Center have?

It has 100 certified beds and cares for about 75 residents per day.

Has Crystal Rehabilitation and Healthcare Center been fined?

Yes. CMS lists 1 penalty totaling $8,788 in the last three years.

Who owns Crystal Rehabilitation and Healthcare Center?

It is part of Nexion Health and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Crystal Rehabilitation and Healthcare Center?

(662) 453-9173. The facility is located at 902 SGT John a Pittman Drive, Greenwood, MS 38930.

Other nursing homes in Greenwood

Compare all nursing homes in Greenwood, MS →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.