Pleasant Hills Community Living Center

Nursing Home · Jackson, MS

CMS overall rating 1/5 For profit - Corporation

CMS certification number255112

Contact & location

1600 Raymond RD
Jackson, MS 39204
Hinds County
Phone
(601) 371-1700
ZIP code
39204 – all care providers

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Facility details

Certified beds
100
Residents per day
82.3 (82% occupied)
Ownership
For profit - Corporation
Legal name
CLC of Jackson, LLC
Chain
Community Eldercare Services (17 facilities, avg 2.0★)
Medicare certified since
April 1, 1989
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.8
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.8
Quality measures★★★★★ 1/5
State avg 2.2
Long-stay quality★★★★★ 1/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.74 (state 4.18 · U.S. 3.86)
Registered nurses (RN)
0.43 (state 0.64 · U.S. 0.69)
Licensed practical nurses
1.24 (state 1.11 · U.S. 0.86)
Nurse aides
2.07 (state 2.43 · U.S. 2.32)
Weekend total
3.08 (state 3.51 · U.S. 3.42)
Nursing staff turnover
55.3 (state 45.7 · U.S. 45.8)%
RN turnover
38.5 (state 38.4 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
December 12, 2024
Health deficiencies (last cycle)
4.0 (state 6.7 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
24 health · 0 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-02-23 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2026-03-30
2025-12-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Past Non-Compliance
2025-06-24 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-07-18
2025-06-24 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-18
2025-06-24 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-18
2025-06-24 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-18
2025-06-24 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-18
2025-06-24 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-18
2025-06-24 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-18
2025-06-24 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-18
2025-06-24 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-18
2024-12-12 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-01-06
2024-12-12 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-06
2024-07-11 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-08-06
2024-07-11 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-06
2024-07-11 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-06
2024-07-11 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-06
2024-04-08 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-23
2024-03-21 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-03-10
2024-02-14 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-23
2024-02-14 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-21
2023-12-12 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-10
2023-09-29 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-10-19
2023-09-29 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-10-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

5 penalties in the last three years, including $140,123 in fines.

DateTypeAmount
2026-02-23Payment Denial10 days payment denial
2025-12-04Fine$14,511
2025-06-24Fine$72,628
2024-02-14Fine$12,038
2023-09-29Fine$40,946

Ownership & management

NameRoleSince
Brown, Ciara (individual)Administrator · NOT APPLICABLE
Community Eldercare Services, LLC (organization)Administrator · NOT APPLICABLE
Community Living Centers, LLC (organization)Administrator · NOT APPLICABLE
Estes, Timothy (individual)Administrator · NOT APPLICABLE
Brown, Ciara (individual)Operational/managerial Control · NOT APPLICABLE
Community Eldercare Services, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Estes, Timothy (individual)Operational/managerial Control · NOT APPLICABLE
Wright, Douglas (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Pleasant Hills Community Living Center?

Pleasant Hills Community Living Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.8-star average in Mississippi.

How many beds does Pleasant Hills Community Living Center have?

It has 100 certified beds and cares for about 82 residents per day.

Has Pleasant Hills Community Living Center been fined?

Yes. CMS lists 5 penalties totaling $140,123 in the last three years.

Who owns Pleasant Hills Community Living Center?

It is part of Community Eldercare Services and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Pleasant Hills Community Living Center?

(601) 371-1700. The facility is located at 1600 Raymond RD, Jackson, MS 39204.

Other nursing homes in Jackson

Compare all nursing homes in Jackson, MS →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.