Waverly Gardens

Nursing Home · North Oaks, MN

CMS overall rating 3/5 Abuse citation Non profit - Corporation

CMS certification number245613
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

5919 Centerville Road
North Oaks, MN 55127
Ramsey County
Phone
(651) 765-4063
ZIP code
55127 – all care providers

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Facility details

Certified beds
60
Residents per day
57.4 (96% occupied)
Ownership
Non profit - Corporation
Legal name
Presbyterian Homes of North Oaks INC,
Chain
Presbyterian Homes & Services (21 facilities, avg 4.3★)
Medicare certified since
August 2, 2006
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Both council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.2
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 4.1
Quality measures★★★★★ 2/5
State avg 3.1
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.50 (state 4.19 · U.S. 3.86)
Registered nurses (RN)
0.84 (state 1.06 · U.S. 0.69)
Licensed practical nurses
0.65 (state 0.61 · U.S. 0.86)
Nurse aides
3.00 (state 2.52 · U.S. 2.32)
Weekend total
4.16 (state 3.71 · U.S. 3.42)
Nursing staff turnover
35.5 (state 42.2 · U.S. 45.8)%
RN turnover
50.0 (state 38.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
September 26, 2024
Health deficiencies (last cycle)
7.0 (state 7.0 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
11 health · 7 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-05-29 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2026-07-02
2026-05-29 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-02
2026-05-29 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-02
2024-09-26 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-13
2024-09-26 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-13
2024-09-26 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-13
2024-09-26 Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
F0575 · Resident Rights Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2024-11-13
2024-02-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-03-05
2022-05-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-28
2022-05-25 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-28
2022-05-25 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-28

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $113,312 in fines.

DateTypeAmount
2026-05-29Fine$113,312

Ownership & management

NameRoleSince
Presbyterian Homes and Services (organization)5%+ Direct Ownership Interest · 100%
Computershare Corporate Trust Company, Na (organization)5%+ Mortgage Interest · NOT APPLICABLE
Computershare Corporate Trust Company, Na (organization)5%+ Security Interest · NOT APPLICABLE
Fletcher, Jonathan (individual)Administrator · NOT APPLICABLE
Meyer, Mark (individual)Administrator · NOT APPLICABLE
Pederson, Jane (individual)Administrator · NOT APPLICABLE
Peterson, Heidi (individual)Administrator · NOT APPLICABLE
PHS Management, LLC (organization)Administrator · NOT APPLICABLE
Sammon, Katherine (individual)Administrator · NOT APPLICABLE
Fletcher, Jonathan (individual)Corporate Director · NOT APPLICABLE
Pederson, Mark (individual)Corporate Director · NOT APPLICABLE
Peterson, Heidi (individual)Corporate Director · NOT APPLICABLE
Fletcher, Jonathan (individual)Corporate Officer · NOT APPLICABLE
Meyer, Mark (individual)Corporate Officer · NOT APPLICABLE
Fletcher, Jonathan (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Fletcher, Jonathan (individual)Operational/managerial Control · NOT APPLICABLE
Meyer, Mark (individual)Operational/managerial Control · NOT APPLICABLE
Pederson, Jane (individual)Operational/managerial Control · NOT APPLICABLE
Peterson, Heidi (individual)Operational/managerial Control · NOT APPLICABLE
PHS Management, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Sammon, Katherine (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Waverly Gardens?

Waverly Gardens has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Minnesota.

How many beds does Waverly Gardens have?

It has 60 certified beds and cares for about 57 residents per day.

Has Waverly Gardens been fined?

Yes. CMS lists 1 penalty totaling $113,312 in the last three years.

Who owns Waverly Gardens?

It is part of Presbyterian Homes & Services and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Waverly Gardens?

(651) 765-4063. The facility is located at 5919 Centerville Road, North Oaks, MN 55127.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.