ST Williams Living Center

Nursing Home · Parkers Prairie, MN

CMS overall rating 5/5 Non profit - Corporation

CMS certification number245588

Contact & location

212 West Soo Street, Box 30
Parkers Prairie, MN 56361
Otter Tail County
Phone
(218) 338-4671
ZIP code
56361 – all care providers

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Facility details

Certified beds
53
Residents per day
49.4 (93% occupied)
Ownership
Non profit - Corporation
Legal name
ST. William's Living Center
Medicare certified since
December 1, 1991
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.2
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 4.1
Quality measures★★★★★ 4/5
State avg 3.1
Long-stay quality★★★★★ 4/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.15 (state 4.19 · U.S. 3.86)
Registered nurses (RN)
1.01 (state 1.06 · U.S. 0.69)
Licensed practical nurses
0.89 (state 0.61 · U.S. 0.86)
Nurse aides
3.26 (state 2.52 · U.S. 2.32)
Weekend total
4.50 (state 3.71 · U.S. 3.42)
Nursing staff turnover
29.9 (state 42.2 · U.S. 45.8)%
RN turnover
8.3 (state 38.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 25, 2026
Health deficiencies (last cycle)
4.0 (state 7.0 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
10 health · 6 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-02-25 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-20
2025-12-15 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-14
2025-12-15 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-14
2025-12-15 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-14
2025-04-17 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-04-11
2024-12-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-10
2024-12-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-09
2024-02-01 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-01-30
2024-01-10 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-13
2024-01-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-13

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $14,901 in fines.

DateTypeAmount
2025-04-17Fine$14,901

Ownership & management

NameRoleSince
Midwest Bank (organization)5%+ Mortgage Interest · NOT APPLICABLE
Bitzan, Marlene (individual)Administrator · NOT APPLICABLE
Kelly, Timothy (individual)Administrator · NOT APPLICABLE
Sundby, Scott (individual)Administrator · NOT APPLICABLE
Dorn, Viola (individual)Corporate Director · NOT APPLICABLE
Haggenmiller, Jerome (individual)Corporate Director · NOT APPLICABLE
Hinrichs, Rose (individual)Corporate Director · NOT APPLICABLE
Hoffman, Scott (individual)Corporate Director · NOT APPLICABLE
Jakubiec, Dawn (individual)Corporate Director · NOT APPLICABLE
Theis, Jeremy (individual)Corporate Director · NOT APPLICABLE
Vaske, David (individual)Corporate Director · NOT APPLICABLE
Bitzan, Marlene (individual)Operational/managerial Control · NOT APPLICABLE
Kelly, Timothy (individual)Operational/managerial Control · NOT APPLICABLE
Sundby, Scott (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of ST Williams Living Center?

ST Williams Living Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Minnesota.

How many beds does ST Williams Living Center have?

It has 53 certified beds and cares for about 49 residents per day.

Has ST Williams Living Center been fined?

Yes. CMS lists 1 penalty totaling $14,901 in the last three years.

What is the phone number of ST Williams Living Center?

(218) 338-4671. The facility is located at 212 West Soo Street, Box 30, Parkers Prairie, MN 56361.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.