Tuff Memorial Home

Nursing Home · Hills, MN

CMS overall rating 4/5 Non profit - Corporation

CMS certification number245548

Contact & location

505 East 4TH Street
Hills, MN 56138
Rock County
Phone
(507) 962-3275
ZIP code
56138 – all care providers

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Facility details

Certified beds
48
Residents per day
38.6 (80% occupied)
Ownership
Non profit - Corporation
Medicare certified since
March 1, 1991
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.2
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 4.1
Quality measures★★★★★ 4/5
State avg 3.1
Long-stay quality★★★★★ 4/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
—
Registered nurses (RN)
—
Licensed practical nurses
—
Nurse aides
—
Weekend total
—
Nursing staff turnover
39.5 (state 42.2 · U.S. 45.8)%
RN turnover
14.3 (state 38.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
May 26, 2026
Health deficiencies (last cycle)
0.0 (state 7.0 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
6 health · 7 fire safety
DateCitationSeverityStatus
2025-08-27 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-09-19
2025-08-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-19
2025-08-27 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-19
2024-07-30 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-19
2024-07-30 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-19
2023-12-11 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-02

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

12 penalties in the last three years, including $40,240 in fines.

DateTypeAmount
2023-11-13Fine$4,545
2023-11-06Fine$4,545
2023-10-30Fine$4,545
2023-10-23Fine$4,545
2023-10-17Fine$4,196
2023-10-10Fine$3,846
2023-10-02Fine$3,529
2023-09-27Payment Denial6 days payment denial
2023-09-25Fine$3,147
2023-09-18Fine$2,797
2023-09-11Fine$2,447
2023-09-05Fine$2,098

Ownership & management

NameRoleSince
Kendall, Kathryn (individual)Administrator · NOT APPLICABLE
Pope & Conner Consulting INC (organization)Administrator · NOT APPLICABLE
Thone, Jennifer (individual)Administrator · NOT APPLICABLE
Wipfli LLP (organization)Administrator · NOT APPLICABLE
Gayer, Tracy (individual)Corporate Officer · NOT APPLICABLE
Green, Larry (individual)Corporate Officer · NOT APPLICABLE
Leenderts, Bonnie (individual)Corporate Officer · NOT APPLICABLE
Petterson, Jeff (individual)Corporate Officer · NOT APPLICABLE
Westphal, Catherine (individual)Corporate Officer · NOT APPLICABLE
Bethlehem Lutheran Church (organization)Direct Ownership Interest · NOT APPLICABLE
First Lutheran (organization)Direct Ownership Interest · NOT APPLICABLE
Grace Lutheran Church (organization)Direct Ownership Interest · NOT APPLICABLE
Palisade Lutheran (organization)Direct Ownership Interest · NOT APPLICABLE
Kendall, Kathryn (individual)Operational/managerial Control · NOT APPLICABLE
Thone, Jennifer (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Tuff Memorial Home?

Tuff Memorial Home has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Minnesota.

How many beds does Tuff Memorial Home have?

It has 48 certified beds and cares for about 39 residents per day.

Has Tuff Memorial Home been fined?

Yes. CMS lists 12 penalties totaling $40,240 in the last three years.

What is the phone number of Tuff Memorial Home?

(507) 962-3275. The facility is located at 505 East 4TH Street, Hills, MN 56138.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.