Knute Nelson Care Center

Nursing Home · Alexandria, MN

CMS overall rating 5/5 Non profit - Corporation

CMS certification number245435

Contact & location

420 12Th Avenue East
Alexandria, MN 56308
Douglas County
Phone
(320) 763-6653
ZIP code
56308 – all care providers

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Facility details

Certified beds
83
Residents per day
64.5 (78% occupied)
Ownership
Non profit - Corporation
Legal name
Knute Nelson
Chain
Vivie (5 facilities, avg 3.4★)
Medicare certified since
February 1, 1987
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.2
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 4.1
Quality measures★★★★★ 5/5
State avg 3.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.16 (state 4.19 · U.S. 3.86)
Registered nurses (RN)
1.01 (state 1.06 · U.S. 0.69)
Licensed practical nurses
0.86 (state 0.61 · U.S. 0.86)
Nurse aides
2.29 (state 2.52 · U.S. 2.32)
Weekend total
3.57 (state 3.71 · U.S. 3.42)
Nursing staff turnover
29.1 (state 42.2 · U.S. 45.8)%
RN turnover
18.8 (state 38.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 13, 2026
Health deficiencies (last cycle)
2.0 (state 7.0 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
12 health · 21 fire safety
DateCitationSeverityStatus
2026-05-13 Give residents a notice of rights, rules, services and charges.
F0572 · Resident Rights Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2026-05-26
2026-05-13 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2026-05-26
2025-03-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-04-09
2025-03-05 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-09
2025-03-05 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-09
2024-05-22 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-01
2024-05-22 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-01
2024-05-22 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-01
2024-05-22 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-01
2024-05-22 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-01
2024-05-22 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-01
2023-09-22 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-18

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Vivie (organization)5%+ Direct Ownership Interest · 100%
Billberg, Greg (individual)Corporate Director · NOT APPLICABLE
Carlson, Pamela (individual)Corporate Director · NOT APPLICABLE
Coauette, Chad (individual)Corporate Director · NOT APPLICABLE
Critz, Julie (individual)Corporate Director · NOT APPLICABLE
Jodsaas, Vicki (individual)Corporate Director · NOT APPLICABLE
Montgomery, Jeff (individual)Corporate Director · NOT APPLICABLE
O'kane, Sara (individual)Corporate Director · NOT APPLICABLE
Steffl, Deena (individual)Corporate Director · NOT APPLICABLE
Anderson, Mark (individual)Corporate Officer · NOT APPLICABLE
Gugisberg, Marnie (individual)Corporate Officer · NOT APPLICABLE
Hanson, Phillip (individual)Corporate Officer · NOT APPLICABLE
Perry, Katie (individual)Corporate Officer · NOT APPLICABLE
Semmer, Fred (individual)Corporate Officer · NOT APPLICABLE
Urman, Angela (individual)Corporate Officer · NOT APPLICABLE
Wolf, David (individual)Corporate Officer · NOT APPLICABLE
Anderson, Mark (individual)W-2 Managing Employee · NOT APPLICABLE
Gugisberg, Marnie (individual)W-2 Managing Employee · NOT APPLICABLE
Perry, Katie (individual)W-2 Managing Employee · NOT APPLICABLE
Urman, Angela (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Knute Nelson Care Center?

Knute Nelson Care Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Minnesota.

How many beds does Knute Nelson Care Center have?

It has 83 certified beds and cares for about 65 residents per day.

Has Knute Nelson Care Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Knute Nelson Care Center?

It is part of Vivie and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Knute Nelson Care Center?

(320) 763-6653. The facility is located at 420 12Th Avenue East, Alexandria, MN 56308.

Other nursing homes in Alexandria

Compare all nursing homes in Alexandria, MN →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.