Zumbrota Care Center

Nursing Home · Zumbrota, MN

CMS overall rating 3/5 Non profit - Corporation

CMS certification number245376

Contact & location

433 Mill Street
Zumbrota, MN 55992
Goodhue County
Phone
(507) 732-8400
ZIP code
55992 – all care providers

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Facility details

Certified beds
42
Residents per day
33.8 (80% occupied)
Ownership
Non profit - Corporation
Legal name
Zumbrota Health Services
Chain
ST. Francis Health Services (14 facilities, avg 2.8★)
Medicare certified since
December 1, 1986
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.2
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 4.1
Quality measures★★★★★ 4/5
State avg 3.1
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.66 (state 4.19 · U.S. 3.86)
Registered nurses (RN)
1.48 (state 1.06 · U.S. 0.69)
Licensed practical nurses
0.34 (state 0.61 · U.S. 0.86)
Nurse aides
1.85 (state 2.52 · U.S. 2.32)
Weekend total
3.13 (state 3.71 · U.S. 3.42)
Nursing staff turnover
40.5 (state 42.2 · U.S. 45.8)%
RN turnover
11.1 (state 38.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
August 7, 2025
Health deficiencies (last cycle)
6.0 (state 7.0 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
24 health · 0 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-12-02 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-04
2025-11-26 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-01
2025-11-26 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-01
2025-08-07 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-09-19
2025-08-07 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-12
2025-08-07 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2025-09-12
2025-05-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-06-30
2025-05-27 Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
F0836 · Administration Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-05-29
2025-05-27 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-27 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-27
2025-05-27 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-20
2025-05-27 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies · complaint inspection
C
No actual harm, potential for minimal harm
Corrected 2025-06-16
2025-05-27 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies · complaint inspection
C
No actual harm, potential for minimal harm
Corrected 2025-06-19
2024-05-30 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-02
2024-05-30 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-02
2023-08-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-10-20
2023-08-10 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-10-20
2023-08-10 Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-10-20
2023-08-10 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-10-20
2023-08-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-10-20
2023-08-10 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-10-20
2023-08-10 Put firmly secured handrails on each side of hallways.
F0924 · Environmental Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-10-20
2023-08-10 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-20
2023-08-10 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $28,321 in fines.

DateTypeAmount
2025-05-27Payment Denial367 days payment denial
2025-05-27Fine$28,321

Ownership & management

NameRoleSince
Bach, Curtis (individual)Administrator · NOT APPLICABLE
Big Stone Therapies, INC (organization)Administrator · NOT APPLICABLE
Boesen, Lacey (individual)Administrator · NOT APPLICABLE
Caspers, Megan (individual)Administrator · NOT APPLICABLE
Decker, Chad (individual)Administrator · NOT APPLICABLE
Ehlers, Douglas (individual)Administrator · NOT APPLICABLE
Eide Bailly LLP (organization)Administrator · NOT APPLICABLE
Erickson-Linnell, Amelia (individual)Administrator · NOT APPLICABLE
Fruehbrodt Glenzinski, Judy (individual)Administrator · NOT APPLICABLE
Gilles, Anthony (individual)Administrator · NOT APPLICABLE
Goodnough, Jennifer (individual)Administrator · NOT APPLICABLE
Hanneken, Michelle (individual)Administrator · NOT APPLICABLE
Hein, Taylar (individual)Administrator · NOT APPLICABLE
Hejhal, Roxanne (individual)Administrator · NOT APPLICABLE
Hofmann, Reed (individual)Administrator · NOT APPLICABLE
Lair, Michael (individual)Administrator · NOT APPLICABLE
Letich, Elizabeth (individual)Administrator · NOT APPLICABLE
Lien, Shannon (individual)Administrator · NOT APPLICABLE
Lienemann, Steven (individual)Administrator · NOT APPLICABLE
Luetmer, John (individual)Administrator · NOT APPLICABLE
Marlow, Jina (individual)Administrator · NOT APPLICABLE
Nelson, Patrick (individual)Administrator · NOT APPLICABLE
Padrnos, Chuck (individual)Administrator · NOT APPLICABLE
Peters, Timothy (individual)Administrator · NOT APPLICABLE
Peterson-Devries, Cami (individual)Administrator · NOT APPLICABLE
Raw, Carol (individual)Administrator · NOT APPLICABLE
Rentz, Laura (individual)Administrator · NOT APPLICABLE
Rentz, Mark (individual)Administrator · NOT APPLICABLE
Rentz, Paul (individual)Administrator · NOT APPLICABLE
Ryan, Ben (individual)Administrator · NOT APPLICABLE
Salchow, Amy (individual)Administrator · NOT APPLICABLE
Schneider, Todd (individual)Administrator · NOT APPLICABLE
Smoot, Melissa (individual)Administrator · NOT APPLICABLE
ST. Francis Health Services of Morris, INC (organization)Administrator · NOT APPLICABLE
Stock, Kelsey (individual)Administrator · NOT APPLICABLE
Tepovich, Nicholas (individual)Administrator · NOT APPLICABLE
Thompson, Renee (individual)Administrator · NOT APPLICABLE
Tomoson, April (individual)Administrator · NOT APPLICABLE
Walker, Amy (individual)Administrator · NOT APPLICABLE
Wiese, Lorraine (individual)Administrator · NOT APPLICABLE
Decker, Chad (individual)Corporate Director · NOT APPLICABLE
Dripps, Daniel (individual)Corporate Director · NOT APPLICABLE
Ehlers, Douglas (individual)Corporate Director · NOT APPLICABLE
Goodnough, Jennifer (individual)Corporate Director · NOT APPLICABLE
Gramm, Timothy (individual)Corporate Director · NOT APPLICABLE
Lair, Michael (individual)Corporate Director · NOT APPLICABLE
Lienemann, Steven (individual)Corporate Director · NOT APPLICABLE
Luetmer, John (individual)Corporate Director · NOT APPLICABLE
Nelson, Patrick (individual)Corporate Director · NOT APPLICABLE
Peterson-Devries, Cami (individual)Corporate Director · NOT APPLICABLE
Raw, Carol (individual)Corporate Director · NOT APPLICABLE
Rentz, Laura (individual)Corporate Director · NOT APPLICABLE
Rentz, Paul (individual)Corporate Director · NOT APPLICABLE
Schneider, Todd (individual)Corporate Director · NOT APPLICABLE
Wiese, Lorraine (individual)Corporate Director · NOT APPLICABLE
Bach, Curtis (individual)Corporate Officer · NOT APPLICABLE
Peterson-Devries, Cami (individual)Corporate Officer · NOT APPLICABLE
Raw, Carol (individual)Corporate Officer · NOT APPLICABLE
Decker, Chad (individual)Managing Control - Governing Body · NOT APPLICABLE
Ehlers, Douglas (individual)Managing Control - Governing Body · NOT APPLICABLE

Frequently asked questions

What is the rating of Zumbrota Care Center?

Zumbrota Care Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Minnesota.

How many beds does Zumbrota Care Center have?

It has 42 certified beds and cares for about 34 residents per day.

Has Zumbrota Care Center been fined?

Yes. CMS lists 2 penalties totaling $28,321 in the last three years.

Who owns Zumbrota Care Center?

It is part of ST. Francis Health Services and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Zumbrota Care Center?

(507) 732-8400. The facility is located at 433 Mill Street, Zumbrota, MN 55992.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.