Glenoaks Senior Living Campus
Nursing Home · New London, MN
CMS certification number245360
Contact & location
100 Glen Oaks DriveNew London, MN 56273
Kandiyohi County
- Phone
- (320) 354-6057
- ZIP code
- 56273 – all care providers
Facility details
- Certified beds
- 52
- Residents per day
- 40.0 (77% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Opco New London, MN, LLC
- Chain
- Campbell Street Services (22 facilities, avg 2.1★)
- Medicare certified since
- November 1, 1986
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.23 (state 4.19 · U.S. 3.86)
- Registered nurses (RN)
- 0.71 (state 1.06 · U.S. 0.69)
- Licensed practical nurses
- 0.24 (state 0.61 · U.S. 0.86)
- Nurse aides
- 2.28 (state 2.52 · U.S. 2.32)
- Weekend total
- 2.87 (state 3.71 · U.S. 3.42)
- Nursing staff turnover
- 80.5 (state 42.2 · U.S. 45.8)%
- RN turnover
- 71.4 (state 38.6 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- June 10, 2026
- Health deficiencies (last cycle)
- 14.0 (state 7.0 · U.S. 9.3)
- From complaints
- 6
- Citations on record (3 years)
- 46 health · 29 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-10 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-07-17 |
| 2026-06-10 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-17 |
| 2026-06-10 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-17 |
| 2026-06-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-17 |
| 2026-06-10 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-17 |
| 2026-06-10 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-17 |
| 2026-06-10 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-17 |
| 2026-06-10 | Provide or get specialized rehabilitative services as required for a resident. F0825 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-17 |
| 2026-06-10 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-17 |
| 2025-09-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-10-20 |
| 2025-09-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-20 |
| 2025-09-12 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-20 |
| 2025-09-12 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-20 |
| 2025-09-12 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-20 |
| 2025-04-24 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2025-04-24 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2025-04-24 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2025-04-24 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2025-04-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2025-04-24 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2025-04-24 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2025-04-24 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2025-04-24 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2025-04-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2025-04-24 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2025-04-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2025-04-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2024-03-06 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-25 |
| 2024-03-06 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-25 |
| 2024-03-06 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-25 |
| 2024-03-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-25 |
| 2024-03-06 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-25 |
| 2023-09-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-10-12 |
| 2023-09-21 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-10-12 |
| 2023-09-21 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2023-10-12 |
| 2023-09-21 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-12 |
| 2023-09-21 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-12 |
| 2023-09-21 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-12 |
| 2023-09-21 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-12 |
| 2023-09-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-12 |
| 2023-09-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-12 |
| 2023-09-21 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. F0744 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-12 |
| 2023-09-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-12 |
| 2023-09-21 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-12 |
| 2023-09-21 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies · complaint inspection |
C No actual harm, potential for minimal harm |
Corrected 2023-10-12 |
| 2023-08-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-26 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $29,822 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-09-12 | Payment Denial | 38 days payment denial |
| 2023-08-23 | Fine | $14,911 |
| 2023-08-23 | Fine | $14,911 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Realco New London, MN, LLC (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Campbell Street Services LLC (organization) | Administrator · NOT APPLICABLE | |
| Chitai Investment, LLC (organization) | Administrator · NOT APPLICABLE | |
| Curcio, Dominic (individual) | Administrator · NOT APPLICABLE | |
| Davis, Ryan (individual) | Administrator · NOT APPLICABLE | |
| Dole, Isaac (individual) | Administrator · NOT APPLICABLE | |
| Holdco New London, MN, LLC (organization) | Administrator · NOT APPLICABLE | |
| Holdco Tabletop, LLC (organization) | Administrator · NOT APPLICABLE | |
| Investco Tabletop, LLC (organization) | Administrator · NOT APPLICABLE | |
| Lako Quinn, Angela (individual) | Administrator · NOT APPLICABLE | |
| Managerco New London, MN, LLC (organization) | Administrator · NOT APPLICABLE | |
| Olson, Melissa (individual) | Administrator · NOT APPLICABLE | |
| Realco New London, MN, LLC (organization) | Administrator · NOT APPLICABLE | |
| Techcare Corp (organization) | Administrator · NOT APPLICABLE | |
| Holdco New London, MN, LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Chitai Investment, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Holdco Tabletop, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Investco Tabletop, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Techcare Corp (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Campbell Street Services LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Chitai Investment, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Curcio, Dominic (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Davis, Ryan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Dole, Isaac (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Holdco New London, MN, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Holdco Tabletop, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Investco Tabletop, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Lako Quinn, Angela (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Managerco New London, MN, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Olson, Melissa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Techcare Corp (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Glenoaks Senior Living Campus?
Glenoaks Senior Living Campus has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Minnesota.
How many beds does Glenoaks Senior Living Campus have?
It has 52 certified beds and cares for about 40 residents per day.
Has Glenoaks Senior Living Campus been fined?
Yes. CMS lists 3 penalties totaling $29,822 in the last three years.
Who owns Glenoaks Senior Living Campus?
It is part of Campbell Street Services and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Glenoaks Senior Living Campus?
(320) 354-6057. The facility is located at 100 Glen Oaks Drive, New London, MN 56273.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.