Flagstone
Nursing Home · Eden Prairie, MN
CMS certification number245312
Contact & location
12500 Castlemoor DriveEden Prairie, MN 55344
Hennepin County
- Phone
- (952) 942-2100
- ZIP code
- 55344 – all care providers
Facility details
- Certified beds
- 72
- Residents per day
- 67.4 (94% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Castle Ridge Care Center INC
- Chain
- Presbyterian Homes & Services (21 facilities, avg 4.3★)
- Medicare certified since
- May 1, 1986
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.29 (state 4.19 · U.S. 3.86)
- Registered nurses (RN)
- 1.23 (state 1.06 · U.S. 0.69)
- Licensed practical nurses
- 0.24 (state 0.61 · U.S. 0.86)
- Nurse aides
- 2.83 (state 2.52 · U.S. 2.32)
- Weekend total
- 4.08 (state 3.71 · U.S. 3.42)
- Nursing staff turnover
- 37.5 (state 42.2 · U.S. 45.8)%
- RN turnover
- 33.3 (state 38.6 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- March 20, 2026
- Health deficiencies (last cycle)
- 10.0 (state 7.0 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 27 health · 11 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-20 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2026-03-20 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2026-03-20 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-24 |
| 2026-03-20 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-22 |
| 2026-03-20 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2026-03-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2026-03-20 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2026-03-20 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2026-03-20 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2026-03-20 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-23 |
| 2025-07-17 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-15 |
| 2025-07-17 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-15 |
| 2025-01-29 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2025-01-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2025-01-29 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2025-01-29 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2025-01-29 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2025-01-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2025-01-29 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2025-01-29 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2025-01-29 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2024-03-20 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-29 |
| 2024-03-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-29 |
| 2024-03-20 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-29 |
| 2024-03-20 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-29 |
| 2024-03-20 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-29 |
| 2024-03-20 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-29 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Presbyterian Homes and Services (organization) | 5%+ Direct Ownership Interest · 100% | |
| Umb Bank National Association (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Umb Bank National Association (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Fletcher, Jonathan (individual) | Administrator · NOT APPLICABLE | |
| Meyer, Mark (individual) | Administrator · NOT APPLICABLE | |
| Mielke, John (individual) | Administrator · NOT APPLICABLE | |
| Peterson, Heidi (individual) | Administrator · NOT APPLICABLE | |
| PHS Management, LLC (organization) | Administrator · NOT APPLICABLE | |
| Stiner, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Fletcher, Jonathan (individual) | Corporate Director · NOT APPLICABLE | |
| Pederson, Mark (individual) | Corporate Director · NOT APPLICABLE | |
| Peterson, Heidi (individual) | Corporate Director · NOT APPLICABLE | |
| Fletcher, Jonathan (individual) | Corporate Officer · NOT APPLICABLE | |
| Peterson, Heidi (individual) | Corporate Officer · NOT APPLICABLE | |
| Fletcher, Jonathan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Meyer, Mark (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mielke, John (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Peterson, Heidi (individual) | Operational/managerial Control · NOT APPLICABLE | |
| PHS Management, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Stiner, Jennifer (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Flagstone?
Flagstone has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Minnesota.
How many beds does Flagstone have?
It has 72 certified beds and cares for about 67 residents per day.
Has Flagstone been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Flagstone?
It is part of Presbyterian Homes & Services and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Flagstone?
(952) 942-2100. The facility is located at 12500 Castlemoor Drive, Eden Prairie, MN 55344.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.