Heritage Manor
Nursing Home · Chisholm, MN
CMS certification number245245
Contact & location
321 Northeast Sixth StreetChisholm, MN 55719
St. Louis County
- Phone
- (218) 254-5765
- ZIP code
- 55719 – all care providers
Facility details
- Certified beds
- 65
- Residents per day
- 57.2 (88% occupied)
- Ownership
- Non profit - Church related
- Legal name
- Chisholm Health Center
- Chain
- ST. Francis Health Services (14 facilities, avg 2.8★)
- Medicare certified since
- September 1, 1982
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.41 (state 4.19 · U.S. 3.86)
- Registered nurses (RN)
- 0.96 (state 1.06 · U.S. 0.69)
- Licensed practical nurses
- 0.65 (state 0.61 · U.S. 0.86)
- Nurse aides
- 1.80 (state 2.52 · U.S. 2.32)
- Weekend total
- 2.92 (state 3.71 · U.S. 3.42)
- Nursing staff turnover
- 31.0 (state 42.2 · U.S. 45.8)%
- RN turnover
- 25.0 (state 38.6 · U.S. 42.9)%
Inspections
- Last standard inspection
- June 26, 2025
- Health deficiencies (last cycle)
- 16.0 (state 7.0 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 25 health · 25 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-06-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-08-20 |
| 2025-06-26 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-24 |
| 2025-06-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2025-06-26 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2025-06-26 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2025-06-26 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2025-06-26 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2025-06-26 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2025-06-26 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2025-06-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2025-06-26 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2025-06-26 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2025-06-26 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2025-06-26 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2025-06-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2025-06-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-24 |
| 2025-06-26 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2024-05-16 | Request a waiver if it can't meet the nurse staffing requirements. F0731 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-07-01 |
| 2024-05-16 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-01 |
| 2024-05-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-01 |
| 2024-05-16 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-01 |
| 2024-05-16 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-01 |
| 2023-03-09 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-17 |
| 2023-03-09 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-17 |
| 2023-03-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-17 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Anderson, Emily (individual) | Administrator · NOT APPLICABLE | |
| Bach, Curtis (individual) | Administrator · NOT APPLICABLE | |
| Barnard, Shelley (individual) | Administrator · NOT APPLICABLE | |
| Bay, Esa (individual) | Administrator · NOT APPLICABLE | |
| Big Stone Therapies, INC (organization) | Administrator · NOT APPLICABLE | |
| Blevins, Rosanne (individual) | Administrator · NOT APPLICABLE | |
| Burrows, Amanda (individual) | Administrator · NOT APPLICABLE | |
| Caspers, Megan (individual) | Administrator · NOT APPLICABLE | |
| Copeman, Jeffrey (individual) | Administrator · NOT APPLICABLE | |
| Dripps, Daniel (individual) | Administrator · NOT APPLICABLE | |
| Ehlers, Douglas (individual) | Administrator · NOT APPLICABLE | |
| Eide Bailly LLP (organization) | Administrator · NOT APPLICABLE | |
| Goodnough, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Gramm, Timothy (individual) | Administrator · NOT APPLICABLE | |
| Hanneken, Michelle (individual) | Administrator · NOT APPLICABLE | |
| Hejhal, Roxanne (individual) | Administrator · NOT APPLICABLE | |
| Hofmann, Reed (individual) | Administrator · NOT APPLICABLE | |
| Incontro, Elisabeth (individual) | Administrator · NOT APPLICABLE | |
| Just, Matthew (individual) | Administrator · NOT APPLICABLE | |
| Lair, Michael (individual) | Administrator · NOT APPLICABLE | |
| Lienemann, Steven (individual) | Administrator · NOT APPLICABLE | |
| Luetmer, John (individual) | Administrator · NOT APPLICABLE | |
| Marlow, Jina (individual) | Administrator · NOT APPLICABLE | |
| McGraw, Cindy (individual) | Administrator · NOT APPLICABLE | |
| Nelson, Patrick (individual) | Administrator · NOT APPLICABLE | |
| Peterson-Devries, Cami (individual) | Administrator · NOT APPLICABLE | |
| Rausch, Amy (individual) | Administrator · NOT APPLICABLE | |
| Raw, Carol (individual) | Administrator · NOT APPLICABLE | |
| Rentz, Laura (individual) | Administrator · NOT APPLICABLE | |
| Rentz, Mark (individual) | Administrator · NOT APPLICABLE | |
| Rentz, Paul (individual) | Administrator · NOT APPLICABLE | |
| Roche, Shane (individual) | Administrator · NOT APPLICABLE | |
| Ryan, Ben (individual) | Administrator · NOT APPLICABLE | |
| Ryan, Geoffrey (individual) | Administrator · NOT APPLICABLE | |
| Schneider, Todd (individual) | Administrator · NOT APPLICABLE | |
| ST. Francis Health Services of Morris, INC (organization) | Administrator · NOT APPLICABLE | |
| Stock, Kelsey (individual) | Administrator · NOT APPLICABLE | |
| Thompson, Renee (individual) | Administrator · NOT APPLICABLE | |
| Tomoson, April (individual) | Administrator · NOT APPLICABLE | |
| Townley, Glenda (individual) | Administrator · NOT APPLICABLE | |
| Walker, Amy (individual) | Administrator · NOT APPLICABLE | |
| Wiese, Lorraine (individual) | Administrator · NOT APPLICABLE | |
| Bach, Curtis (individual) | Corporate Director · NOT APPLICABLE | |
| Dripps, Daniel (individual) | Corporate Director · NOT APPLICABLE | |
| Ehlers, Douglas (individual) | Corporate Director · NOT APPLICABLE | |
| Goodnough, Jennifer (individual) | Corporate Director · NOT APPLICABLE | |
| Gramm, Timothy (individual) | Corporate Director · NOT APPLICABLE | |
| Lair, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Lienemann, Steven (individual) | Corporate Director · NOT APPLICABLE | |
| Luetmer, John (individual) | Corporate Director · NOT APPLICABLE | |
| Nelson, Patrick (individual) | Corporate Director · NOT APPLICABLE | |
| Peterson-Devries, Cami (individual) | Corporate Director · NOT APPLICABLE | |
| Raw, Carol (individual) | Corporate Director · NOT APPLICABLE | |
| Rentz, Laura (individual) | Corporate Director · NOT APPLICABLE | |
| Rentz, Paul (individual) | Corporate Director · NOT APPLICABLE | |
| Schneider, Todd (individual) | Corporate Director · NOT APPLICABLE | |
| Wiese, Lorraine (individual) | Corporate Director · NOT APPLICABLE | |
| Bach, Curtis (individual) | Corporate Officer · NOT APPLICABLE | |
| Peterson-Devries, Cami (individual) | Corporate Officer · NOT APPLICABLE | |
| Raw, Carol (individual) | Corporate Officer · NOT APPLICABLE |
Frequently asked questions
What is the rating of Heritage Manor?
Heritage Manor has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Minnesota.
How many beds does Heritage Manor have?
It has 65 certified beds and cares for about 57 residents per day.
Has Heritage Manor been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Heritage Manor?
It is part of ST. Francis Health Services and is classified as non profit - church related. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Heritage Manor?
(218) 254-5765. The facility is located at 321 Northeast Sixth Street, Chisholm, MN 55719.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.