Southview Acres Healthcare Center

Nursing Home · West Saint Paul, MN

CMS overall rating 2/5 For profit - Corporation

CMS certification number245189

Contact & location

2000 Oakdale Avenue
West Saint Paul, MN 55118
Dakota County
Phone
(651) 554-9558
ZIP code
55118 – all care providers

Open in Google Maps

Facility details

Certified beds
210
Residents per day
173.2 (82% occupied)
Ownership
For profit - Corporation
Legal name
Southview Operations LLC
Chain
Akiko Ike (6 facilities, avg 3.5★)
Medicare certified since
April 15, 1974
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.2
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 4.1
Quality measures★★★★★ 4/5
State avg 3.1
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.27 (state 4.19 · U.S. 3.86)
Registered nurses (RN)
1.02 (state 1.06 · U.S. 0.69)
Licensed practical nurses
0.93 (state 0.61 · U.S. 0.86)
Nurse aides
2.32 (state 2.52 · U.S. 2.32)
Weekend total
3.81 (state 3.71 · U.S. 3.42)
Nursing staff turnover
—
RN turnover
—

Inspections

Last standard inspection
March 12, 2026
Health deficiencies (last cycle)
11.0 (state 7.0 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
43 health · 8 fire safety · includes actual harm
DateCitationSeverityStatus
2026-03-26 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2026-04-15
2026-03-26 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2026-03-12 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2026-03-12 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2026-03-12 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2026-03-12 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2026-03-12 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2026-03-12 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2026-03-12 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2026-03-12 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2026-03-12 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2025-06-26 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-18
2025-03-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-22
2025-01-09 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-01-28
2025-01-09 Allow resident to participate in the development and implementation of his or her person-centered plan of care.
F0553 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-28
2025-01-09 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-28
2025-01-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-28
2025-01-09 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-28
2025-01-09 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-28
2025-01-09 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-28
2025-01-09 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-28
2025-01-09 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-28
2025-01-09 Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
F0773 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-28
2025-01-09 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-28
2025-01-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-28
2024-02-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-02-09
2024-01-30 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-09
2024-01-30 Allow resident to participate in the development and implementation of his or her person-centered plan of care.
F0553 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-09
2024-01-12 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-02-09
2024-01-12 Give residents a notice of rights, rules, services and charges.
F0572 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-09
2024-01-12 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-09
2024-01-12 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-09
2024-01-12 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-09
2024-01-12 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-09
2023-11-30 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-12-27
2023-11-30 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-27
2023-11-30 Assess the resident when there is a significant change in condition
F0637 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-27
2023-11-30 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-27
2023-11-30 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-27
2023-11-30 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-27
2023-11-30 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-27
2023-11-30 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-27
2023-09-28 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-18

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $41,555 in fines.

DateTypeAmount
2023-11-30Fine$41,555

Ownership & management

NameRoleSince
Bogey Holdings, LLC (organization)5%+ Direct Ownership Interest · 100%
Ike, Akiko (individual)5%+ Indirect Ownership Interest
Katz, Abe (individual)5%+ Indirect Ownership Interest
Akasa South Holdings LLC (organization)Administrator · NOT APPLICABLE
Asiv Holdings LLC (organization)Administrator · NOT APPLICABLE
Bartlett, Allyson (individual)Administrator · NOT APPLICABLE
Beachfront Holdings, LLC (organization)Administrator · NOT APPLICABLE
Birdie Holdings, LLC (organization)Administrator · NOT APPLICABLE
David M Fistel SV LLC (organization)Administrator · NOT APPLICABLE
Fairway WSP Realty LLC (organization)Administrator · NOT APPLICABLE
Feyder, James (individual)Administrator · NOT APPLICABLE
Folston, Nicole (individual)Administrator · NOT APPLICABLE
Hoiland, Christa (individual)Administrator · NOT APPLICABLE
Ike, Akiko (individual)Administrator · NOT APPLICABLE
Ingvalsen, Melissa (individual)Administrator · NOT APPLICABLE
Katz, Abe (individual)Administrator · NOT APPLICABLE
Katz, Toba (individual)Administrator · NOT APPLICABLE
Lewis, Rhonda (individual)Administrator · NOT APPLICABLE
Litke, Rose (individual)Administrator · NOT APPLICABLE
Ratner, Eran (individual)Administrator · NOT APPLICABLE
Shahum, Gregory (individual)Administrator · NOT APPLICABLE
Wigren, Shelby (individual)Administrator · NOT APPLICABLE
Bartlett, Allyson (individual)Operational/managerial Control · NOT APPLICABLE
Feyder, James (individual)Operational/managerial Control · NOT APPLICABLE
Folston, Nicole (individual)Operational/managerial Control · NOT APPLICABLE
Hoiland, Christa (individual)Operational/managerial Control · NOT APPLICABLE
Ike, Akiko (individual)Operational/managerial Control · NOT APPLICABLE
Ingvalsen, Melissa (individual)Operational/managerial Control · NOT APPLICABLE
Katz, Abe (individual)Operational/managerial Control · NOT APPLICABLE
Lewis, Rhonda (individual)Operational/managerial Control · NOT APPLICABLE
Litke, Rose (individual)Operational/managerial Control · NOT APPLICABLE
Shahum, Gregory (individual)Operational/managerial Control · NOT APPLICABLE
Wigren, Shelby (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Southview Acres Healthcare Center?

Southview Acres Healthcare Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Minnesota.

How many beds does Southview Acres Healthcare Center have?

It has 210 certified beds and cares for about 173 residents per day.

Has Southview Acres Healthcare Center been fined?

Yes. CMS lists 1 penalty totaling $41,555 in the last three years.

Who owns Southview Acres Healthcare Center?

It is part of Akiko Ike and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Southview Acres Healthcare Center?

(651) 554-9558. The facility is located at 2000 Oakdale Avenue, West Saint Paul, MN 55118.

Other nursing homes in West Saint Paul

Compare all nursing homes in West Saint Paul, MN →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.