Crest View Lutheran Home
Nursing Home · Columbia Heights, MN
CMS certification number245018
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
4444 Reservoir Boulevard NortheastColumbia Heights, MN 55421
Anoka County
- Phone
- (763) 782-1611
- ZIP code
- 55421 – all care providers
Facility details
- Certified beds
- 106
- Residents per day
- 86.4 (82% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Crest View Corporation
- Medicare certified since
- January 1, 1967
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.19 (state 4.19 · U.S. 3.86)
- Registered nurses (RN)
- 1.02 (state 1.06 · U.S. 0.69)
- Licensed practical nurses
- 0.56 (state 0.61 · U.S. 0.86)
- Nurse aides
- 2.60 (state 2.52 · U.S. 2.32)
- Weekend total
- 3.95 (state 3.71 · U.S. 3.42)
- Nursing staff turnover
- —
- RN turnover
- —
Inspections
- Last standard inspection
- June 26, 2025
- Health deficiencies (last cycle)
- 22.0 (state 7.0 · U.S. 9.3)
- From complaints
- 5
- Citations on record (3 years)
- 47 health · 9 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-03-16 |
| 2025-12-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-11-13 |
| 2025-06-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Put firmly secured handrails on each side of hallways. F0924 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577 · Resident Rights Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
C No actual harm, potential for minimal harm |
Corrected 2025-08-22 |
| 2025-06-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2024-10-30 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-11-23 |
| 2024-10-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-23 |
| 2024-10-30 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-23 |
| 2024-07-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-09 |
| 2024-05-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-26 |
| 2024-04-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-20 |
| 2024-04-04 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-20 |
| 2024-04-04 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-20 |
| 2024-04-04 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-20 |
| 2024-04-04 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-20 |
| 2024-04-04 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-20 |
| 2024-04-04 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-20 |
| 2024-04-04 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-20 |
| 2024-04-04 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-20 |
| 2023-03-02 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
J Immediate jeopardy to resident health or safety |
Corrected 2023-04-10 |
| 2023-03-02 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-04-10 |
| 2023-03-02 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-10 |
| 2023-03-02 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-10 |
| 2023-03-02 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-10 |
| 2023-03-02 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-10 |
| 2023-03-02 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-10 |
| 2023-03-02 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-10 |
| 2023-03-02 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-10 |
| 2023-03-02 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-10 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $16,720 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-03-19 | Fine | $16,720 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Greenberg, Joseph (individual) | Administrator · NOT APPLICABLE | |
| Johnson, Chris (individual) | Administrator · NOT APPLICABLE | |
| Melton, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Ahrendt, Andrew (individual) | Corporate Director · NOT APPLICABLE | |
| Landreville, Mark (individual) | Corporate Director · NOT APPLICABLE | |
| Moe, Sherilyn (individual) | Corporate Director · NOT APPLICABLE | |
| Teske, Glen (individual) | Corporate Director · NOT APPLICABLE | |
| Anderson, Gabrielle (individual) | Corporate Officer · NOT APPLICABLE | |
| Miller, John (individual) | Corporate Officer · NOT APPLICABLE | |
| Olson, Wayne (individual) | Corporate Officer · NOT APPLICABLE | |
| Anderson, Gabrielle (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Fox, Terese (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Greenberg, Joseph (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Johnson, Chris (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Melton, Jennifer (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Crest View Lutheran Home?
Crest View Lutheran Home has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Minnesota.
How many beds does Crest View Lutheran Home have?
It has 106 certified beds and cares for about 86 residents per day.
Has Crest View Lutheran Home been fined?
Yes. CMS lists 1 penalty totaling $16,720 in the last three years.
What is the phone number of Crest View Lutheran Home?
(763) 782-1611. The facility is located at 4444 Reservoir Boulevard Northeast, Columbia Heights, MN 55421.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.