Novi Lakes Health Campus

Nursing Home · Novi, MI

CMS overall rating 5/5 For profit - Corporation

CMS certification number235718

Contact & location

41795 W 12 Mile Rd
Novi, MI 48377
Oakland County
Phone
(248) 449-1655
ZIP code
48377 – all care providers

Open in Google Maps

Facility details

Certified beds
54
Residents per day
50.8 (94% occupied)
Ownership
For profit - Corporation
Legal name
Trilogy Healthcare of Oakland II LLC
Chain
Trilogy Health Services (123 facilities, avg 4.2★)
Medicare certified since
December 15, 2016
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.1
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.18 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
1.12 (state 0.78 · U.S. 0.69)
Licensed practical nurses
1.30 (state 0.88 · U.S. 0.86)
Nurse aides
1.76 (state 2.33 · U.S. 2.32)
Weekend total
3.60 (state 3.50 · U.S. 3.42)
Nursing staff turnover
38.8 (state 44.1 · U.S. 45.8)%
RN turnover
11.1 (state 39.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 8, 2025
Health deficiencies (last cycle)
5.0 (state 10.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
20 health · 2 fire safety · includes actual harm
DateCitationSeverityStatus
2025-06-18 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-16
2025-05-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-06-04
2025-05-08 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
F0711 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-04
2025-05-08 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-04
2025-05-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-04
2025-05-08 Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
F0678 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-04
2024-04-17 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-05-21
2024-04-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-21
2024-04-17 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-21
2024-04-17 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-21
2024-04-17 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-21
2024-04-17 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-21
2024-04-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-21
2024-01-30 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-13
2023-11-15 Plan the resident's discharge to meet the resident's goals and needs.
F0660 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-29
2023-11-15 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-29
2023-05-04 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2023-05-17
2023-05-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-17
2023-05-04 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-17
2023-05-04 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-17

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Continental Merger Sub LLC (organization)5%+ Indirect Ownership Interest
Northstar Healthcare Income INC (organization)5%+ Indirect Ownership Interest
Northstar Healthcare Income Operating Partnership LP (organization)5%+ Indirect Ownership Interest
Trilogy Holdings Nt-Hci, LLC (organization)5%+ Indirect Ownership Interest
Regions Bank (organization)5%+ Mortgage Interest · NOT APPLICABLE
Barney, Leigh (individual)Corporate Officer · NOT APPLICABLE
Bryant, William (individual)Corporate Officer · NOT APPLICABLE
Bufford, Randall (individual)Corporate Officer · NOT APPLICABLE
Conner, Gregory (individual)Corporate Officer · NOT APPLICABLE
Davis, David (individual)Corporate Officer · NOT APPLICABLE
Mehaffey, Todd (individual)Corporate Officer · NOT APPLICABLE
Pietrowski, Cristina (individual)Corporate Officer · NOT APPLICABLE
Prosky, Danny (individual)Corporate Officer · NOT APPLICABLE
Streiff, Mathieu (individual)Corporate Officer · NOT APPLICABLE
Reardon, Timothy (individual)Operational/managerial Control · NOT APPLICABLE
Trilogy Management Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
Corbin, Kathy (individual)W-2 Managing Employee · NOT APPLICABLE
Fightmaster, Lisa (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Novi Lakes Health Campus?

Novi Lakes Health Campus has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does Novi Lakes Health Campus have?

It has 54 certified beds and cares for about 51 residents per day.

Has Novi Lakes Health Campus been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Novi Lakes Health Campus?

It is part of Trilogy Health Services and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Novi Lakes Health Campus?

(248) 449-1655. The facility is located at 41795 W 12 Mile Rd, Novi, MI 48377.

Other nursing homes in Novi

Compare all nursing homes in Novi, MI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.