Helen Newberry Joy HLTCU Golden Leaves Living Cent

Nursing Home · Newberry, MI

CMS overall rating 1/5 Non profit - Corporation

CMS certification number235705

Contact & location

502 West Harrie Street
Newberry, MI 49868
Luce County
Phone
(906) 293-9215
ZIP code
49868 – all care providers

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Facility details

Certified beds
39
Residents per day
26.8 (69% occupied)
Ownership
Non profit - Corporation
Legal name
Helen Newberry Joy Hospital
Medicare certified since
November 6, 2015
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 3.6
Quality measures★★★★★ 1/5
State avg 3.9
Long-stay quality★★★★★ 1/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
—
Registered nurses (RN)
—
Licensed practical nurses
—
Nurse aides
—
Weekend total
—
Nursing staff turnover
34.5 (state 44.1 · U.S. 45.8)%
RN turnover
—

Inspections

Last standard inspection
August 28, 2025
Health deficiencies (last cycle)
9.0 (state 10.1 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
35 health · 43 fire safety · includes actual harm
DateCitationSeverityStatus
2026-01-02 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-01-05
2025-08-28 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-10-07
2025-08-28 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-10-07
2025-08-28 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-07
2025-08-28 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-07
2025-08-28 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-07
2025-08-28 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-07
2025-08-28 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-07
2025-08-28 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-07
2025-06-05 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-07-15
2025-06-05 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-07-15
2024-09-26 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-11-15
2024-09-26 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-24
2024-09-26 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-24
2024-09-26 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-15
2024-09-26 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-15
2024-09-26 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-15
2024-09-26 Provide or get specialized rehabilitative services as required for a resident.
F0825 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-15
2024-06-26 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2024-07-26
2024-06-26 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2024-07-26
2024-06-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-26
2024-06-26 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-26
2024-06-26 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-26
2024-06-26 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
F0661 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-26
2024-06-26 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-26
2024-06-26 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-26
2024-06-26 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-26
2024-05-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-06-22
2023-07-20 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-08-25
2023-07-20 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-08-25
2023-07-20 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-25
2023-07-20 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-25
2023-07-20 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-25
2023-07-20 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-25
2023-07-20 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-25

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

4 penalties in the last three years, including $15,873 in fines.

DateTypeAmount
2025-08-28Payment Denial46 days payment denial
2025-08-28Fine$15,873
2025-06-05Payment Denial13 days payment denial
2024-08-14Payment Denial1 days payment denial

Ownership & management

NameRoleSince
Helen Newberry Joy Hospital (organization)5%+ Direct Ownership Interest · 100%
Helen Newberry Joy Hospital (organization)Administrator · NOT APPLICABLE
Johnson, Helen (individual)Administrator · NOT APPLICABLE
Lyman, Amy (individual)Administrator · NOT APPLICABLE
Rao, Raghu (individual)Administrator · NOT APPLICABLE
Beaulieu, Michael (individual)Corporate Director · NOT APPLICABLE
Johnson, Helen (individual)Corporate Director · NOT APPLICABLE
Lyman, Amy (individual)Corporate Director · NOT APPLICABLE
Rao, Raghu (individual)Corporate Director · NOT APPLICABLE
Depew, Robert (individual)Corporate Officer · NOT APPLICABLE
Derusha, Nicholas (individual)Corporate Officer · NOT APPLICABLE
Lasely-Henry, Tammy (individual)Corporate Officer · NOT APPLICABLE
Morrison, Nancy (individual)Corporate Officer · NOT APPLICABLE
Neeb, Nathan (individual)Corporate Officer · NOT APPLICABLE
Nelson, Terrance (individual)Corporate Officer · NOT APPLICABLE
Slaght, Joanna (individual)Corporate Officer · NOT APPLICABLE
Helen Newberry Joy Hospital (organization)Operational/managerial Control · NOT APPLICABLE
Johnson, Helen (individual)Operational/managerial Control · NOT APPLICABLE
Lyman, Amy (individual)Operational/managerial Control · NOT APPLICABLE
Rao, Raghu (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Helen Newberry Joy HLTCU Golden Leaves Living Cent?

Helen Newberry Joy HLTCU Golden Leaves Living Cent has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does Helen Newberry Joy HLTCU Golden Leaves Living Cent have?

It has 39 certified beds and cares for about 27 residents per day.

Has Helen Newberry Joy HLTCU Golden Leaves Living Cent been fined?

Yes. CMS lists 4 penalties totaling $15,873 in the last three years.

What is the phone number of Helen Newberry Joy HLTCU Golden Leaves Living Cent?

(906) 293-9215. The facility is located at 502 West Harrie Street, Newberry, MI 49868.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.