The Willows At Okemos
Nursing Home · Okemos, MI
Contact & location
4830 Central Park DriveOkemos, MI 48864
Ingham County
- Phone
- (517) 349-3600
- ZIP code
- 48864 – all care providers
Facility details
- Certified beds
- 68
- Residents per day
- 61.5 (90% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Trilogy Healthcare of Ingham, LLC
- Chain
- Trilogy Health Services (123 facilities, avg 4.2★)
- Medicare certified since
- September 25, 2014
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.99 (state 3.99 · U.S. 3.86)
- Registered nurses (RN)
- 1.38 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 0.62 (state 0.88 · U.S. 0.86)
- Nurse aides
- 1.98 (state 2.33 · U.S. 2.32)
- Weekend total
- 3.72 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 32.8 (state 44.1 · U.S. 45.8)%
- RN turnover
- 21.7 (state 39.2 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- April 16, 2026
- Health deficiencies (last cycle)
- 7.0 (state 10.1 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 22 health · 4 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-05-05 |
| 2026-04-16 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-05 |
| 2026-04-16 | Assure that each resident’s assessment is updated at least once every 3 months. F0638 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-05 |
| 2026-04-16 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-05 |
| 2026-04-16 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-05 |
| 2026-04-16 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-05 |
| 2026-04-16 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-05 |
| 2025-05-07 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-05-28 |
| 2025-05-07 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-28 |
| 2025-01-29 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-27 |
| 2025-01-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-27 |
| 2025-01-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-27 |
| 2025-01-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-27 |
| 2025-01-29 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-27 |
| 2025-01-29 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-27 |
| 2024-08-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-30 |
| 2024-01-04 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-02-13 |
| 2024-01-04 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-13 |
| 2024-01-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-13 |
| 2024-01-04 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-02-13 |
| 2023-09-14 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-23 |
| 2023-08-23 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-18 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Continental Merger Sub LLC (organization) | 5%+ Indirect Ownership Interest | |
| Northstar Healthcare Income INC (organization) | 5%+ Indirect Ownership Interest | |
| Northstar Healthcare Income Operating Partnership LP (organization) | 5%+ Indirect Ownership Interest | |
| Trilogy Holdings Nt-Hci, LLC (organization) | 5%+ Indirect Ownership Interest | |
| Keybank National Association (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Barney, Leigh (individual) | Corporate Officer · NOT APPLICABLE | |
| Bryant, William (individual) | Corporate Officer · NOT APPLICABLE | |
| Bufford, Randall (individual) | Corporate Officer · NOT APPLICABLE | |
| Conner, Gregory (individual) | Corporate Officer · NOT APPLICABLE | |
| Davis, David (individual) | Corporate Officer · NOT APPLICABLE | |
| Prosky, Danny (individual) | Corporate Officer · NOT APPLICABLE | |
| Streiff, Mathieu (individual) | Corporate Officer · NOT APPLICABLE | |
| Ermiger, Joseph (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Trilogy Management Services LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Corbin, Kathy (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Fightmaster, Lisa (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of The Willows At Okemos?
The Willows At Okemos has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.
How many beds does The Willows At Okemos have?
It has 68 certified beds and cares for about 62 residents per day.
Has The Willows At Okemos been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns The Willows At Okemos?
It is part of Trilogy Health Services and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of The Willows At Okemos?
(517) 349-3600. The facility is located at 4830 Central Park Drive, Okemos, MI 48864.
Other nursing homes in Okemos
-
Ingham County Medical Care Facility
Nursing Home · Okemos, MI · 236 beds
★★★★ -
Medilodge of Okemos
Nursing Home · Okemos, MI · 100 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.