The Willows At Okemos

Nursing Home · Okemos, MI

CMS overall rating 5/5 For profit - Corporation

CMS certification number235701

Contact & location

4830 Central Park Drive
Okemos, MI 48864
Ingham County
Phone
(517) 349-3600
ZIP code
48864 – all care providers

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Facility details

Certified beds
68
Residents per day
61.5 (90% occupied)
Ownership
For profit - Corporation
Legal name
Trilogy Healthcare of Ingham, LLC
Chain
Trilogy Health Services (123 facilities, avg 4.2★)
Medicare certified since
September 25, 2014
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.1
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.99 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
1.38 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.62 (state 0.88 · U.S. 0.86)
Nurse aides
1.98 (state 2.33 · U.S. 2.32)
Weekend total
3.72 (state 3.50 · U.S. 3.42)
Nursing staff turnover
32.8 (state 44.1 · U.S. 45.8)%
RN turnover
21.7 (state 39.2 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
April 16, 2026
Health deficiencies (last cycle)
7.0 (state 10.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
22 health · 4 fire safety · includes actual harm
DateCitationSeverityStatus
2026-04-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-05-05
2026-04-16 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-05
2026-04-16 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-05
2026-04-16 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-05
2026-04-16 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-05
2026-04-16 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-05
2026-04-16 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-05
2025-05-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-05-28
2025-05-07 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-28
2025-01-29 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2025-01-29 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2025-01-29 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2025-01-29 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2025-01-29 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2025-01-29 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2024-08-30 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-01-04 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-02-13
2024-01-04 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-13
2024-01-04 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-13
2024-01-04 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2024-02-13
2023-09-14 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-23
2023-08-23 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-18

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Continental Merger Sub LLC (organization)5%+ Indirect Ownership Interest
Northstar Healthcare Income INC (organization)5%+ Indirect Ownership Interest
Northstar Healthcare Income Operating Partnership LP (organization)5%+ Indirect Ownership Interest
Trilogy Holdings Nt-Hci, LLC (organization)5%+ Indirect Ownership Interest
Keybank National Association (organization)5%+ Mortgage Interest · NOT APPLICABLE
Barney, Leigh (individual)Corporate Officer · NOT APPLICABLE
Bryant, William (individual)Corporate Officer · NOT APPLICABLE
Bufford, Randall (individual)Corporate Officer · NOT APPLICABLE
Conner, Gregory (individual)Corporate Officer · NOT APPLICABLE
Davis, David (individual)Corporate Officer · NOT APPLICABLE
Prosky, Danny (individual)Corporate Officer · NOT APPLICABLE
Streiff, Mathieu (individual)Corporate Officer · NOT APPLICABLE
Ermiger, Joseph (individual)Operational/managerial Control · NOT APPLICABLE
Trilogy Management Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
Corbin, Kathy (individual)W-2 Managing Employee · NOT APPLICABLE
Fightmaster, Lisa (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of The Willows At Okemos?

The Willows At Okemos has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does The Willows At Okemos have?

It has 68 certified beds and cares for about 62 residents per day.

Has The Willows At Okemos been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns The Willows At Okemos?

It is part of Trilogy Health Services and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of The Willows At Okemos?

(517) 349-3600. The facility is located at 4830 Central Park Drive, Okemos, MI 48864.

Other nursing homes in Okemos

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.