The Laurels of Carson City
Nursing Home · Carson City, MI
CMS certification number235636
Contact & location
620 North Second StreetCarson City, MI 48811
Montcalm County
- Phone
- (989) 584-6100
- ZIP code
- 48811 – all care providers
Facility details
- Certified beds
- 82
- Residents per day
- 74.8 (91% occupied)
- Ownership
- For profit - Corporation
- Legal name
- The Laurels of Carson City, LLC
- Chain
- Ciena Healthcare/Laurel Health Care (81 facilities, avg 2.8★)
- Medicare certified since
- December 7, 2007
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.59 (state 3.99 · U.S. 3.86)
- Registered nurses (RN)
- 1.13 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 0.36 (state 0.88 · U.S. 0.86)
- Nurse aides
- 2.10 (state 2.33 · U.S. 2.32)
- Weekend total
- 3.22 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 42.5 (state 44.1 · U.S. 45.8)%
- RN turnover
- 22.2 (state 39.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- June 24, 2026
- Health deficiencies (last cycle)
- 5.0 (state 10.1 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 27 health · 18 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-15 |
| 2026-06-24 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-09 |
| 2026-06-24 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-09 |
| 2026-06-24 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-09 |
| 2026-04-15 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-01 |
| 2025-04-25 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-05-15 |
| 2025-04-25 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-15 |
| 2025-04-25 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-15 |
| 2025-04-25 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-15 |
| 2025-04-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-05-15 |
| 2024-07-02 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-31 |
| 2024-05-02 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
K Immediate jeopardy to resident health or safety |
Corrected 2024-05-31 |
| 2024-05-02 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
H Actual harm |
Corrected 2024-05-31 |
| 2024-05-02 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
G Actual harm |
Corrected 2024-05-31 |
| 2024-05-02 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-06-18 |
| 2024-05-02 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-05-02 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-05-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-05-02 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-05-02 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-05-02 | Employ staff that are licensed, certified, or registered in accordance with state laws. F0839 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-05-02 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-05-02 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-05-02 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-05-02 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2023-11-01 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-20 |
| 2023-11-01 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-20 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $121,908 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-05-02 | Payment Denial | 13 days payment denial |
| 2024-05-02 | Fine | $121,908 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Ciena Healthcare Management INC (organization) | Administrator · NOT APPLICABLE | |
| Estep, Billiejo (individual) | Administrator · NOT APPLICABLE | |
| Khan, Anis (individual) | Administrator · NOT APPLICABLE | |
| Mohammad a Qazi Living Trust Dated 09/26/97 (organization) | Administrator · NOT APPLICABLE | |
| Qazi, Mohammad (individual) | Administrator · NOT APPLICABLE | |
| Smith, Garrett (individual) | Administrator · NOT APPLICABLE | |
| Stobb, David (individual) | Administrator · NOT APPLICABLE | |
| The Laurels of Carson City Real Estate, LLC (organization) | Administrator · NOT APPLICABLE | |
| Laurel Health Care Holdings, INC. (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Laurel Acquisition Holding Corporation (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Mohammad a Qazi Living Trust Dated 09/26/97 (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Qazi, Mohammad (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Khan, Anis (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Qazi, Mohammad (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Ciena Healthcare Management INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Estep, Billiejo (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Khan, Anis (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Qazi, Mohammad (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Smith, Garrett (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of The Laurels of Carson City?
The Laurels of Carson City has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.
How many beds does The Laurels of Carson City have?
It has 82 certified beds and cares for about 75 residents per day.
Has The Laurels of Carson City been fined?
Yes. CMS lists 2 penalties totaling $121,908 in the last three years.
Who owns The Laurels of Carson City?
It is part of Ciena Healthcare/Laurel Health Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of The Laurels of Carson City?
(989) 584-6100. The facility is located at 620 North Second Street, Carson City, MI 48811.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.