Optalis Health and Rehabilitation of Troy

Nursing Home · Troy, MI

CMS overall rating 2/5 Abuse citation For profit - Corporation

CMS certification number235626
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

925 W South Blvd
Troy, MI 48085
Oakland County
Phone
(248) 729-4400
ZIP code
48085 – all care providers

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Facility details

Certified beds
160
Residents per day
118.0 (74% occupied)
Ownership
For profit - Corporation
Legal name
Optalis Troy Opco LLC
Chain
Optalis Health & Rehabilitation (36 facilities, avg 2.4★)
Medicare certified since
February 16, 2007
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.1
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 3.6
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.94 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
0.49 (state 0.78 · U.S. 0.69)
Licensed practical nurses
1.46 (state 0.88 · U.S. 0.86)
Nurse aides
1.98 (state 2.33 · U.S. 2.32)
Weekend total
3.33 (state 3.50 · U.S. 3.42)
Nursing staff turnover
57.5 (state 44.1 · U.S. 45.8)%
RN turnover
61.1 (state 39.2 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
March 11, 2026
Health deficiencies (last cycle)
16.0 (state 10.1 · U.S. 9.3)
From complaints
11
Citations on record (3 years)
67 health · 13 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-16 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2026-07-09
2026-03-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-03-11 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-03-11 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-03-11 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-03-11 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-03-11 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-03-11 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-03-11 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-03-02 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-03-26
2025-12-30 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-22
2025-11-21 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-11-30
2025-11-21 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-11-30
2025-11-21 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-30
2025-09-04 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-18
2025-09-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-18
2025-06-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-07-16
2025-04-09 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
H
Actual harm
Corrected 2025-05-06
2025-04-09 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · complaint inspection
H
Actual harm
Corrected 2025-05-06
2025-04-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-05-06
2025-04-09 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-06
2025-04-09 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-06
2025-04-09 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-06
2025-04-09 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-06
2025-04-09 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-06
2025-04-09 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-06
2025-02-19 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-06
2024-12-11 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-12-28
2024-12-11 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-12-28
2024-12-11 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-12-28
2024-12-11 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-12-28
2024-12-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-12-28
2024-12-11 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-28
2024-12-11 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-28
2024-12-11 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-28
2024-12-11 Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
F0635 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-28
2024-12-11 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-28
2024-12-11 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-28
2024-12-11 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-28
2024-12-11 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-28
2024-12-11 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2024-12-28
2024-11-04 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-20
2024-11-04 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-20
2024-11-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-22
2024-11-04 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-20
2024-09-25 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-15
2024-08-07 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-23
2024-08-07 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-23
2024-08-07 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-23
2024-08-07 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-23

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

6 penalties in the last three years, including $388,982 in fines.

DateTypeAmount
2025-06-25Fine$67,909
2025-04-09Fine$224,315
2023-10-23Fine$6,293
2023-09-28Payment Denial19 days payment denial
2023-09-28Fine$87,291
2023-09-18Fine$3,174

Ownership & management

NameRoleSince
Om Holdco 5 LLC (organization)5%+ Direct Ownership Interest · 100%
Optalis LP Investors 5 LLC (organization)5%+ Indirect Ownership Interest · 10%
SNW LLC (organization)5%+ Indirect Ownership Interest · 30%
Calhoun, Anikasala (individual)Administrator · NOT APPLICABLE
Charles Franklin LLC (organization)Administrator · NOT APPLICABLE
Charles Westland LLC (organization)Administrator · NOT APPLICABLE
Cliftonlarsonallen LLP (organization)Administrator · NOT APPLICABLE
Forbright Bank (organization)Administrator · NOT APPLICABLE
Hemant Shah 2018 Irrevocable Trust (organization)Administrator · NOT APPLICABLE
Obs of Mi LLC (organization)Administrator · NOT APPLICABLE
Om Holdco 5 LLC (organization)Administrator · NOT APPLICABLE
Optalis LP Investors 5 LLC (organization)Administrator · NOT APPLICABLE
Paar 108 LLC (organization)Administrator · NOT APPLICABLE
Parker, Seth (individual)Administrator · NOT APPLICABLE
Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel (organization)Administrator · NOT APPLICABLE
Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel (organization)Administrator · NOT APPLICABLE
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020 (organization)Administrator · NOT APPLICABLE
Rajan G Patel 2020 Irr Fam TR Uad 12-3-2020 (organization)Administrator · NOT APPLICABLE
Reed, Sharria M. (individual)Administrator · NOT APPLICABLE
Schlaupitz Madhavan (organization)Administrator · NOT APPLICABLE
SNW LLC (organization)Administrator · NOT APPLICABLE
Calhoun, Anikasala (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Optalis Health and Rehabilitation of Troy?

Optalis Health and Rehabilitation of Troy has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does Optalis Health and Rehabilitation of Troy have?

It has 160 certified beds and cares for about 118 residents per day.

Has Optalis Health and Rehabilitation of Troy been fined?

Yes. CMS lists 6 penalties totaling $388,982 in the last three years.

Who owns Optalis Health and Rehabilitation of Troy?

It is part of Optalis Health & Rehabilitation and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Optalis Health and Rehabilitation of Troy?

(248) 729-4400. The facility is located at 925 W South Blvd, Troy, MI 48085.

Other nursing homes in Troy

Compare all nursing homes in Troy, MI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.