Orchard Creek Skilled Nursing

Nursing Home · Traverse City, MI

CMS overall rating 4/5 Abuse citation For profit - Corporation

CMS certification number235611
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

9731 East Cherry Bend Road
Traverse City, MI 49684
Leelanau County
Phone
(231) 932-9272
ZIP code
49684 – all care providers

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Facility details

Certified beds
22
Residents per day
17.9 (81% occupied)
Ownership
For profit - Corporation
Legal name
Orchard Creek Health Care INC
Medicare certified since
October 20, 2003
Participates in
Medicare
Continuing care
Part of a continuing care retirement community

CMS star ratings

Overall★★★★★ 4/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay qualityNot rated
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.75 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
1.21 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.94 (state 0.88 · U.S. 0.86)
Nurse aides
3.60 (state 2.33 · U.S. 2.32)
Weekend total
4.82 (state 3.50 · U.S. 3.42)
Nursing staff turnover
42.9 (state 44.1 · U.S. 45.8)%
RN turnover
50.0 (state 39.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
September 4, 2025
Health deficiencies (last cycle)
8.0 (state 10.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
19 health · 17 fire safety · includes actual harm
DateCitationSeverityStatus
2025-09-04 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 G
Actual harm		 Corrected 2025-10-10
2025-09-04 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-10-10
2025-09-04 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-10-10
2025-09-04 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-10-10
2025-09-04 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-10
2025-09-04 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-10
2025-09-04 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-10
2025-09-04 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-10
2024-10-02 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-01
2023-10-25 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2023-11-16
2023-10-25 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-11-16
2023-10-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-11-16
2023-10-25 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-16
2023-10-25 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-16
2023-10-25 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-16
2023-10-25 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-16
2023-10-25 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-16
2023-10-25 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2023-11-16
2023-10-25 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2023-11-16

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years.

DateTypeAmount
2025-09-04Payment Denial8 days payment denial

Ownership & management

NameRoleSince
Orchard Creek Health Care INC (organization)5%+ Direct Ownership Interest · 100%
Meyer, Richard (individual)5%+ Indirect Ownership Interest · 100%
Chilcote, Dale (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Orchard Creek Skilled Nursing?

Orchard Creek Skilled Nursing has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does Orchard Creek Skilled Nursing have?

It has 22 certified beds and cares for about 18 residents per day.

Has Orchard Creek Skilled Nursing been fined?

Yes. CMS lists 1 penalty in the last three years.

What is the phone number of Orchard Creek Skilled Nursing?

(231) 932-9272. The facility is located at 9731 East Cherry Bend Road, Traverse City, MI 49684.

Other nursing homes in Traverse City

Compare all nursing homes in Traverse City, MI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.