The Orchards at Niles

Nursing Home · Niles, MI

CMS overall rating 1/5 For profit - Corporation

CMS certification number235598

Contact & location

1333 Wells St
Niles, MI 49120
Berrien County
Phone
(269) 684-1111
ZIP code
49120 – all care providers

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Facility details

Certified beds
84
Residents per day
76.5 (91% occupied)
Ownership
For profit - Corporation
Legal name
Riveridge Mi Opco LLC
Chain
The Orchards Michigan (15 facilities, avg 1.9★)
Medicare certified since
February 1, 2001
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.1
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.93 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
0.55 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.80 (state 0.88 · U.S. 0.86)
Nurse aides
2.58 (state 2.33 · U.S. 2.32)
Weekend total
3.54 (state 3.50 · U.S. 3.42)
Nursing staff turnover
49.4 (state 44.1 · U.S. 45.8)%
RN turnover
46.2 (state 39.2 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
August 27, 2025
Health deficiencies (last cycle)
6.0 (state 10.1 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
59 health · 21 fire safety
DateCitationSeverityStatus
2026-01-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-10
2025-08-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-09-26
2025-08-27 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-26
2025-08-27 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-26
2025-08-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-26
2025-08-27 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-26
2025-07-15 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-07
2024-11-14 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-02
2024-11-14 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-10
2024-11-14 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-03
2024-11-14 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-10
2024-09-13 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-10-18
2024-09-13 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-10-18
2024-09-13 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-10-18
2024-09-13 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-10-18
2024-09-13 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-11-13
2024-09-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-10
2024-09-13 Provide behavior health training consistent with the requirements and as determined by a facility assessment.
F0949 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-10-18
2024-09-13 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-23
2024-09-13 Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
F0559 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-23
2024-09-13 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-28
2024-09-13 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-23
2024-09-13 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-23
2024-09-13 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-18
2024-09-13 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-10
2024-09-13 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-10
2024-09-13 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-10
2024-09-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-23
2024-09-13 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-18
2024-09-13 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-10
2024-09-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-18
2024-09-13 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-10
2024-09-13 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-18
2024-09-13 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies · complaint inspection
C
No actual harm, potential for minimal harm
Corrected 2025-01-10
2024-06-26 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-13
2024-06-26 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-13
2024-06-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-13
2024-06-26 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-13
2024-06-26 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-13
2024-06-26 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-13
2024-06-26 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-13
2024-03-07 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-18
2024-03-07 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-18
2024-03-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-16
2024-03-07 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-16
2024-02-21 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-01
2024-02-21 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-18
2024-02-21 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-01
2024-02-21 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-01
2024-02-21 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-18

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years.

DateTypeAmount
2024-09-13Payment Denial77 days payment denial

Ownership & management

NameRoleSince
Franco, Rayann (individual)Administrator · NOT APPLICABLE
Gutman, Isaac (individual)Administrator · NOT APPLICABLE
Hoffman, Alexander (individual)Administrator · NOT APPLICABLE
Kornfeld, Robert (individual)Administrator · NOT APPLICABLE
Sanborn, Lisa (individual)Administrator · NOT APPLICABLE
Taub, Jacob (individual)Administrator · NOT APPLICABLE
White Lake Healthcare LLC (organization)Administrator · NOT APPLICABLE
Ziboh, Maureen (individual)Administrator · NOT APPLICABLE
Gutman, Isaac (individual)Direct Ownership Interest · NOT APPLICABLE
Hoffman, Alexander (individual)Direct Ownership Interest · NOT APPLICABLE
Kornfeld, Robert (individual)Direct Ownership Interest · NOT APPLICABLE
Taub, Jacob (individual)Direct Ownership Interest · NOT APPLICABLE
Taub, Jacob (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Gutman, Isaac (individual)Managing Control - Governing Body · NOT APPLICABLE
Hoffman, Alexander (individual)Managing Control - Governing Body · NOT APPLICABLE
Kornfeld, Robert (individual)Managing Control - Governing Body · NOT APPLICABLE
Taub, Jacob (individual)Managing Control - Governing Body · NOT APPLICABLE
Franco, Rayann (individual)Operational/managerial Control · NOT APPLICABLE
Gutman, Isaac (individual)Operational/managerial Control · NOT APPLICABLE
Kornfeld, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Sanborn, Lisa (individual)Operational/managerial Control · NOT APPLICABLE
Taub, Jacob (individual)Operational/managerial Control · NOT APPLICABLE
White Lake Healthcare LLC (organization)Operational/managerial Control · NOT APPLICABLE
Ziboh, Maureen (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of The Orchards at Niles?

The Orchards at Niles has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does The Orchards at Niles have?

It has 84 certified beds and cares for about 77 residents per day.

Has The Orchards at Niles been fined?

Yes. CMS lists 1 penalty in the last three years.

Who owns The Orchards at Niles?

It is part of The Orchards Michigan and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of The Orchards at Niles?

(269) 684-1111. The facility is located at 1333 Wells St, Niles, MI 49120.

Other nursing homes in Niles

Compare all nursing homes in Niles, MI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.