Optalis Health and Rehabilitation of Ann Arbor

Nursing Home · Ann Arbor, MI

CMS overall rating 3/5 Abuse citation For profit - Limited Liability company

CMS certification number235580
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

4701 East Huron River Drive
Ann Arbor, MI 48105
Washtenaw County
Phone
(734) 975-2600
ZIP code
48105 – all care providers

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Facility details

Certified beds
180
Residents per day
139.4 (77% occupied)
Ownership
For profit - Limited Liability company
Legal name
Optalis Ann Arbor Opco LLC
Chain
Optalis Health & Rehabilitation (36 facilities, avg 2.4★)
Medicare certified since
August 13, 1997
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.6
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.71 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
0.59 (state 0.78 · U.S. 0.69)
Licensed practical nurses
1.37 (state 0.88 · U.S. 0.86)
Nurse aides
1.76 (state 2.33 · U.S. 2.32)
Weekend total
3.20 (state 3.50 · U.S. 3.42)
Nursing staff turnover
50.3 (state 44.1 · U.S. 45.8)%
RN turnover
36.8 (state 39.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 10, 2025
Health deficiencies (last cycle)
7.0 (state 10.1 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
51 health · 14 fire safety · includes actual harm
DateCitationSeverityStatus
2026-05-14 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-06-12
2025-12-15 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2026-01-08
2025-04-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-05-10
2025-04-10 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-05-10
2025-04-10 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-10
2025-04-10 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-10
2025-04-10 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2025-05-10
2025-03-19 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-04
2025-03-19 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-04
2025-03-19 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-04
2025-03-19 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-04
2025-03-19 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-04
2024-11-21 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-24
2024-11-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-24
2024-08-07 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-20
2024-03-26 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2024-04-10
2024-03-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-04-10
2024-03-26 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-10
2024-03-26 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-10
2024-03-26 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-10
2024-03-26 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-10
2024-03-26 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-10
2024-03-26 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-10
2024-03-26 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-10
2024-03-26 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-10
2024-03-26 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-10
2024-03-26 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-10
2024-02-08 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-17
2023-12-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2023-12-15
2023-12-05 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-15
2023-04-17 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2023-06-29
2023-04-17 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-06-29
2023-04-17 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-05-19
2023-04-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-05-19
2023-04-17 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-05-19
2023-04-17 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-06-29
2023-04-17 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-06-29
2023-04-17 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-05-19
2023-04-17 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-05-19
2023-04-17 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-05-19
2023-04-17 Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
F0559 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-19
2023-04-17 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-19
2023-04-17 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-19
2023-04-17 Plan the resident's discharge to meet the resident's goals and needs.
F0660 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-19
2023-04-17 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-06-29
2023-04-17 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-19
2023-04-17 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-19
2023-04-17 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-19
2023-04-17 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-19
2023-04-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $15,593 in fines.

DateTypeAmount
2023-12-05Fine$15,593

Ownership & management

NameRoleSince
Om Holdco 5 LLC (organization)5%+ Direct Ownership Interest · 100%
Optalis LP Investors 5 LLC (organization)5%+ Indirect Ownership Interest · 10%
SNW LLC (organization)5%+ Indirect Ownership Interest · 30%
Charles Franklin LLC (organization)Administrator · NOT APPLICABLE
Charles Westland LLC (organization)Administrator · NOT APPLICABLE
Cliftonlarsonallen LLP (organization)Administrator · NOT APPLICABLE
Forbright Bank (organization)Administrator · NOT APPLICABLE
Hemant Shah 2018 Irrevocable Trust (organization)Administrator · NOT APPLICABLE
Lewis, Dejuana (individual)Administrator · NOT APPLICABLE
Obs of Mi LLC (organization)Administrator · NOT APPLICABLE
Om Holdco 5 LLC (organization)Administrator · NOT APPLICABLE
Optalis LP Investors 5 LLC (organization)Administrator · NOT APPLICABLE
Paar 108 LLC (organization)Administrator · NOT APPLICABLE
Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel (organization)Administrator · NOT APPLICABLE
Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel (organization)Administrator · NOT APPLICABLE
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020 (organization)Administrator · NOT APPLICABLE
Rajan G Patel 2020 Irr Fam TR Uad 12-3-2020 (organization)Administrator · NOT APPLICABLE
Saleh, Mohammad (individual)Administrator · NOT APPLICABLE
Schlaupitz Madhavan (organization)Administrator · NOT APPLICABLE
SNW LLC (organization)Administrator · NOT APPLICABLE
Swalwell, Amy (individual)Administrator · NOT APPLICABLE
Optum Management Solutions. INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Swalwell, Amy (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Optalis Health and Rehabilitation of Ann Arbor?

Optalis Health and Rehabilitation of Ann Arbor has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does Optalis Health and Rehabilitation of Ann Arbor have?

It has 180 certified beds and cares for about 139 residents per day.

Has Optalis Health and Rehabilitation of Ann Arbor been fined?

Yes. CMS lists 1 penalty totaling $15,593 in the last three years.

Who owns Optalis Health and Rehabilitation of Ann Arbor?

It is part of Optalis Health & Rehabilitation and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Optalis Health and Rehabilitation of Ann Arbor?

(734) 975-2600. The facility is located at 4701 East Huron River Drive, Ann Arbor, MI 48105.

Other nursing homes in Ann Arbor

Compare all nursing homes in Ann Arbor, MI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.