The Neighborhoods of White Lake
Nursing Home · White Lake, MI
Contact & location
10770 Elizabeth Lake RoadWhite Lake, MI 48386
Oakland County
- Phone
- (248) 618-4100
- ZIP code
- 48386 – all care providers
Facility details
- Certified beds
- 39
- Residents per day
- 35.6 (91% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Trinity Continuing Care Services
- Chain
- Trinity Health (19 facilities, avg 3.3★)
- Medicare certified since
- March 17, 1983
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.59 (state 3.99 · U.S. 3.86)
- Registered nurses (RN)
- 1.04 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 1.26 (state 0.88 · U.S. 0.86)
- Nurse aides
- 2.29 (state 2.33 · U.S. 2.32)
- Weekend total
- 4.10 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 30.0 (state 44.1 · U.S. 45.8)%
- RN turnover
- 33.3 (state 39.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- May 29, 2025
- Health deficiencies (last cycle)
- 0.0 (state 10.1 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 6 health · 0 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-02-27 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-01 |
| 2025-02-27 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-01 |
| 2025-02-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-01 |
| 2024-01-29 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-15 |
| 2023-03-02 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-12 |
| 2023-03-02 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. F0710 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-12 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Trinity Continuing Care Services (organization) | 5%+ Direct Ownership Interest · 100% | |
| Bowens, Marcus (individual) | Corporate Director · NOT APPLICABLE | |
| Defrain, David (individual) | Corporate Director · NOT APPLICABLE | |
| Handy, Joanne (individual) | Corporate Director · NOT APPLICABLE | |
| Henkel, Arthur (individual) | Corporate Director · NOT APPLICABLE | |
| Jones, Beverly (individual) | Corporate Director · NOT APPLICABLE | |
| Minnix, William (individual) | Corporate Director · NOT APPLICABLE | |
| Murray, Mandi (individual) | Corporate Director · NOT APPLICABLE | |
| Poole, Lejon (individual) | Corporate Director · NOT APPLICABLE | |
| Tag, Anna Marie (individual) | Corporate Director · NOT APPLICABLE | |
| Tapia, Marjorie (individual) | Corporate Director · NOT APPLICABLE | |
| Villarruel, Antonia (individual) | Corporate Director · NOT APPLICABLE | |
| Wells, Dewayne (individual) | Corporate Director · NOT APPLICABLE | |
| Bowens, Marcus (individual) | Corporate Officer · NOT APPLICABLE | |
| Murray, Mandi (individual) | Corporate Officer · NOT APPLICABLE | |
| Latovick, Pamela (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Turner, Anngenette (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of The Neighborhoods of White Lake?
The Neighborhoods of White Lake has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.
How many beds does The Neighborhoods of White Lake have?
It has 39 certified beds and cares for about 36 residents per day.
Has The Neighborhoods of White Lake been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns The Neighborhoods of White Lake?
It is part of Trinity Health and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of The Neighborhoods of White Lake?
(248) 618-4100. The facility is located at 10770 Elizabeth Lake Road, White Lake, MI 48386.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.