Optalis Health and Rehabilitation of Three Rivers
Nursing Home · Three Rivers, MI
CMS certification number235395
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
517 S Erie StThree Rivers, MI 49093
St. Joseph County
- Phone
- (269) 273-8661
- ZIP code
- 49093 – all care providers
Facility details
- Certified beds
- 100
- Residents per day
- 80.9 (81% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Optalis Three Rivers Opco LLC
- Chain
- Optalis Health & Rehabilitation (36 facilities, avg 2.4★)
- Medicare certified since
- January 22, 1979
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.02 (state 3.99 · U.S. 3.86)
- Registered nurses (RN)
- 0.62 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 0.54 (state 0.88 · U.S. 0.86)
- Nurse aides
- 1.87 (state 2.33 · U.S. 2.32)
- Weekend total
- 2.77 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 47.7 (state 44.1 · U.S. 45.8)%
- RN turnover
- 52.6 (state 39.2 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- December 3, 2025
- Health deficiencies (last cycle)
- 32.0 (state 10.1 · U.S. 9.3)
- From complaints
- 19
- Citations on record (3 years)
- 58 health · 22 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-30 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-07-27 |
| 2026-06-30 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-27 |
| 2026-06-30 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-27 |
| 2026-06-30 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-27 |
| 2026-04-02 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-04-24 |
| 2026-04-02 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-24 |
| 2026-04-02 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-05 |
| 2026-04-02 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-08 |
| 2025-12-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-01-10 |
| 2025-12-03 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-01-10 |
| 2025-12-03 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-10 |
| 2025-12-03 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-10 |
| 2025-12-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-10 |
| 2025-12-03 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-10 |
| 2025-12-03 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-10 |
| 2025-12-03 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-10 |
| 2025-12-03 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-10 |
| 2025-12-03 | Provide care by qualified persons according to each resident's written plan of care. F0659 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-10 |
| 2025-12-03 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-10 |
| 2025-12-03 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-10 |
| 2025-12-03 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-10 |
| 2025-12-03 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-10 |
| 2025-10-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-10-31 |
| 2025-10-22 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-31 |
| 2025-10-08 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-10-31 |
| 2025-10-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-31 |
| 2025-10-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-31 |
| 2025-10-08 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-31 |
| 2025-10-08 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-31 |
| 2025-10-08 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-31 |
| 2025-10-08 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-31 |
| 2025-10-08 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-31 |
| 2025-07-29 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-25 |
| 2025-07-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-25 |
| 2025-07-29 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-25 |
| 2025-02-21 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-03-18 |
| 2025-02-21 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-18 |
| 2025-02-21 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-15 |
| 2025-02-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-18 |
| 2025-02-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-18 |
| 2024-10-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-29 |
| 2024-10-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-10-29 |
| 2024-10-01 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-29 |
| 2024-10-01 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-29 |
| 2024-10-01 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-29 |
| 2024-10-01 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-29 |
| 2024-10-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-29 |
| 2024-10-01 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-29 |
| 2024-10-01 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-29 |
| 2024-10-01 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-29 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $40,700 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-10-08 | Fine | $26,685 |
| 2025-10-08 | Fine | $14,015 |
| 2025-02-21 | Payment Denial | 26 days payment denial |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Om Holdco 5 LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Optalis LP Investors 5 LLC (organization) | 5%+ Indirect Ownership Interest · 10% | |
| SNW LLC (organization) | 5%+ Indirect Ownership Interest · 30% | |
| Siena Lending Group LLC (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Cliftonlarsonallen LLP (organization) | Administrator · NOT APPLICABLE | |
| Conner, Marianne (individual) | Administrator · NOT APPLICABLE | |
| Dorsey, Jasmine (individual) | Administrator · NOT APPLICABLE | |
| Keith, Angie (individual) | Administrator · NOT APPLICABLE | |
| Optum Management Solutions. INC (organization) | Administrator · NOT APPLICABLE | |
| Schlaupitz Madhavan (organization) | Administrator · NOT APPLICABLE | |
| Sharon, Robert (individual) | Administrator · NOT APPLICABLE | |
| Optum Management Solutions. INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Dunn, Charles (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Shah, Hemant (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Patel, Rajan (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Sharon, Robert (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Dorsey, Jasmine (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Keith, Angie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Nona Morgan, Charity Renee (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Optum Management Solutions. INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Patel, Rajan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sharon, Robert (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Optalis Health and Rehabilitation of Three Rivers?
Optalis Health and Rehabilitation of Three Rivers has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.
How many beds does Optalis Health and Rehabilitation of Three Rivers have?
It has 100 certified beds and cares for about 81 residents per day.
Has Optalis Health and Rehabilitation of Three Rivers been fined?
Yes. CMS lists 3 penalties totaling $40,700 in the last three years.
Who owns Optalis Health and Rehabilitation of Three Rivers?
It is part of Optalis Health & Rehabilitation and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Optalis Health and Rehabilitation of Three Rivers?
(269) 273-8661. The facility is located at 517 S Erie St, Three Rivers, MI 49093.
Other nursing homes in Three Rivers
-
The Orchards at Three Rivers
Nursing Home · Three Rivers, MI · 87 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.