West Oaks Senior Care & Rehab Center

Nursing Home · Detroit, MI

CMS overall rating 5/5 For profit - Limited Liability company

CMS certification number235374

Contact & location

22355 W Eight Mile Rd
Detroit, MI 48219
Wayne County
Phone
(313) 255-6450
ZIP code
48219 – all care providers

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Facility details

Certified beds
102
Residents per day
99.1 (97% occupied)
Ownership
For profit - Limited Liability company
Legal name
West Oaks Senior Care and Rehab Center, LLC
Chain
Nexcare Health Systems (20 facilities, avg 3.8★)
Medicare certified since
October 1, 1978
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.1
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.70 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
0.40 (state 0.78 · U.S. 0.69)
Licensed practical nurses
1.18 (state 0.88 · U.S. 0.86)
Nurse aides
2.12 (state 2.33 · U.S. 2.32)
Weekend total
3.40 (state 3.50 · U.S. 3.42)
Nursing staff turnover
55.3 (state 44.1 · U.S. 45.8)%
RN turnover
33.3 (state 39.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 25, 2025
Health deficiencies (last cycle)
3.0 (state 10.1 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
15 health · 17 fire safety
DateCitationSeverityStatus
2025-12-16 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-17
2025-06-25 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
F0711 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-14
2025-06-25 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-14
2025-04-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-06
2024-12-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-23
2024-05-07 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-29
2023-12-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-12-19
2023-12-05 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-19
2023-09-18 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-25
2023-07-27 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-08-15
2023-07-27 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-08-15
2023-07-27 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-08-15
2023-07-27 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-08-15
2023-07-27 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-08-15
2023-07-27 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-08-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Nexcare Holdings, LLC (organization)5%+ Direct Ownership Interest · 100%
Sangster, Todd (individual)Corporate Officer · NOT APPLICABLE
Nexcare Health Systems, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Perry, Michael (individual)Operational/managerial Control · NOT APPLICABLE
Gardner, Rosemary (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of West Oaks Senior Care & Rehab Center?

West Oaks Senior Care & Rehab Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does West Oaks Senior Care & Rehab Center have?

It has 102 certified beds and cares for about 99 residents per day.

Has West Oaks Senior Care & Rehab Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns West Oaks Senior Care & Rehab Center?

It is part of Nexcare Health Systems and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of West Oaks Senior Care & Rehab Center?

(313) 255-6450. The facility is located at 22355 W Eight Mile Rd, Detroit, MI 48219.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.