Lourdes Rehabilitation and Healthcare Center

Nursing Home · Waterford, MI

CMS overall rating 5/5 Non profit - Church related

CMS certification number235252

Contact & location

2300 Watkins Lake Rd
Waterford, MI 48328
Oakland County
Phone
(248) 886-5613
ZIP code
48328 – all care providers

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Facility details

Certified beds
80
Residents per day
70.0 (88% occupied)
Ownership
Non profit - Church related
Legal name
Lourdes, INC
Medicare certified since
January 6, 1976
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.1
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.99 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
0.86 (state 0.78 · U.S. 0.69)
Licensed practical nurses
1.05 (state 0.88 · U.S. 0.86)
Nurse aides
2.07 (state 2.33 · U.S. 2.32)
Weekend total
3.53 (state 3.50 · U.S. 3.42)
Nursing staff turnover
25.3 (state 44.1 · U.S. 45.8)%
RN turnover
53.3 (state 39.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 28, 2025
Health deficiencies (last cycle)
1.0 (state 10.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
12 health · 1 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-29 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-07-22
2025-08-28 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-19
2024-07-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-08-06
2024-07-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-06
2024-07-23 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-06
2024-07-23 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-06
2023-08-24 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2023-09-13
2023-08-24 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-13
2023-08-24 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-13
2023-08-24 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-13
2023-08-24 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-13
2023-08-24 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-13

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $15,593 in fines.

DateTypeAmount
2023-08-24Fine$15,593

Ownership & management

NameRoleSince
Acho, Richard (individual)Administrator · NOT APPLICABLE
Aziz, Nada (individual)Administrator · NOT APPLICABLE
Dominican Sisters of Peace INC (organization)Administrator · NOT APPLICABLE
McGee, Maureen (individual)Administrator · NOT APPLICABLE
Aziz, Nada (individual)Contracted Managing Employee · NOT APPLICABLE
Asdell, Erin (individual)Corporate Director · NOT APPLICABLE
Bachman, Janice (individual)Corporate Director · NOT APPLICABLE
Boal, James (individual)Corporate Director · NOT APPLICABLE
Gifford, Linda (individual)Corporate Director · NOT APPLICABLE
Holden, Margaret (individual)Corporate Director · NOT APPLICABLE
Lefevre, Michael (individual)Corporate Director · NOT APPLICABLE
Manuszak, Joseph (individual)Corporate Director · NOT APPLICABLE
Martin, Peggy (individual)Corporate Director · NOT APPLICABLE
Noone, John (individual)Corporate Director · NOT APPLICABLE
Propson, Paul (individual)Corporate Director · NOT APPLICABLE
Acho, Richard (individual)Corporate Officer · NOT APPLICABLE
Mendelson, Barbara (individual)Corporate Officer · NOT APPLICABLE
Twohill, Patricia (individual)Corporate Officer · NOT APPLICABLE
Acho, Richard (individual)Operational/managerial Control · NOT APPLICABLE
McGee, Maureen (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Lourdes Rehabilitation and Healthcare Center?

Lourdes Rehabilitation and Healthcare Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does Lourdes Rehabilitation and Healthcare Center have?

It has 80 certified beds and cares for about 70 residents per day.

Has Lourdes Rehabilitation and Healthcare Center been fined?

Yes. CMS lists 1 penalty totaling $15,593 in the last three years.

What is the phone number of Lourdes Rehabilitation and Healthcare Center?

(248) 886-5613. The facility is located at 2300 Watkins Lake Rd, Waterford, MI 48328.

Other nursing homes in Waterford

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.